Jennifer Rios
Jennifer Rios at Napoli Kia

Jennifer Rios | Page 11

Service Advisor

Napoli Kia

241 Boston Port Road
Milford, CT 06460

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4.7
1,208 Reviews
4.7

1,208 Reviews

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1208 Reviews of Jennifer Rios

December 15, 2025

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Employee Rating

Attention to detail was not followed thru . The Staff needs to pay attention thoroughly instead of rushing to finish. More

by DAV83088
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mike Haverl

December 13, 2025

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Employee Rating

Was what I had expected, needs were met all way around Jen in Kia service is terrific More

by Frisco9454
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

December 11, 2025

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Employee Rating

I needed a starter 1st thing on a Saturday. Luckily they had one in stock and got the job done quickly. Thanks to all involved. More

by gashe01
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Haverl

December 10, 2025

Dealership Rating
Employee Rating

Excellent service, kept in touch, finished work in a timely fashion without issues. Happy with service provided. More

by ABMAYERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Haverl

December 10, 2025

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Employee Rating

Jen is always a pleasure to work with. She got us in right away and kept us informed while the car was being serviced. More

by Jamilah
Service Time
Service Communication
Recommend Dealer
Yes

December 09, 2025

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Employee Rating

Very fast and efficient in the way they go about their process and very transparent too More

by Andre
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Haverl

December 09, 2025

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Employee Rating

Easy fast comfortable and kind service and also easy to schedulle and amazing facilities indoors More

by lencyangelicagarzon
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Workmanship
Service Time
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Recommend Dealer
Yes

December 09, 2025

Dealership Rating
Employee Rating

Always a pleasure Fast,quality service. It's worth the trip. I also like the updates we receive while we're waiting. More

by SHANNETTEBYNUM
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

December 05, 2025

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Employee Rating

My 1st impression was hopefully but final results was 0, can't blame customer service rep or manager so have to blame Kia dealership and was still charged the diagnostic even though it was for the recall an More

by Sherry.florio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

December 04, 2025

Dealership Rating
Employee Rating

Kia solved my situation in a very timely manner and was very professional. They were very informative about the process which gave me peace of mind. More

by Momg279
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Mike Haverl

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