Jennifer Rios
Jennifer Rios at Napoli Kia

Jennifer Rios | Page 96

Service Advisor

Napoli Kia

241 Boston Port Road
Milford, CT 06460

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4.7
1,268 Reviews
4.7

1,268 Reviews

Write a Review

1268 Reviews of Jennifer Rios

June 08, 2022

Dealership Rating
Employee Rating

Everyone very nice ,accomdating for time to get work done. Quality job, respectful service a1 More

by Jean macey
Recommend Dealer
Yes

Other Employees Tagged: Michael Haverl , Jodi

Jun 08, 2022

Napoli Kia responded

We're pleased to hear it, Jean! Thank you for trusting the Napoli Kia team to provide five-star service!

May 31, 2022

Dealership Rating
Employee Rating

It was a pleasure to work with Jennifer and the shop foreman Ricky concerning the short block replacement on my Kia. More

by ROY.DANIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ricky Tun

May 31, 2022

Napoli Kia responded

Thank you for the five stars, Roy! We appreciate the kind words and are happy to hear that Ricky and Jennifer could be of such help. We hope to see you here at Napoli Kia for all of your future automotive needs.

May 25, 2022

Dealership Rating
Employee Rating

I was happy with the service that they did on my wife’s car. Thank you. More

by Tomwebermusic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Haverl

May 26, 2022

Napoli Kia responded

It was our privilege to serve you! Thanks for trusting Napoli Kia with your wife's vehicle and please don't hesitate to reach out if we can be of service again in the future!

May 25, 2022

Dealership Rating
Employee Rating

I had to have my catylitic converter replaced. In order to save me money, my car was sent elsewhere to be fixed & it resulted in a big savings for me. More

by ABIGMICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 25, 2022

Napoli Kia responded

Thank you for sharing this experience and please don't hesitate to reach out if we can be of service again in the future. Take care!

May 24, 2022

Dealership Rating
Employee Rating

It is always a pleasant experience when I bring my Optima to Napoli KIA for service. Jennifer is very friendly and helpful. I waited during the time my car was serviced, and it was done very quickly. I am ve More

by DEBORAH G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 24, 2022

Napoli Kia responded

Deborah - thank you so much for trusting Napoli Kia with the care of your Optima! Jennifer & the team look forward to your next visit!

May 20, 2022

Dealership Rating
Employee Rating

Everyone there was very courteous and kind. They made sure that all of my concerns were taken care of. More

by drttwyner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Haverl

May 20, 2022

Napoli Kia responded

Thank you for reviewing your recent visit with us here at Napoli Kia! We appreciate your positive feedback and hope to see you again next time!

May 19, 2022

Dealership Rating
Employee Rating

The personnel and service are top notch; everyone I encountered on my visits were both very helpful, knowledgeable, and friendly. More

by laguck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Haverl

May 19, 2022

Napoli Kia responded

It's so great to read your kind words and hear that we made the process easier for you! Thank you for coming to Napoli Kia for your service needs!

May 18, 2022

Dealership Rating
Employee Rating

Josh was nice and ended up ordering me a new cover, after there error of giving me the wrong cover. More

by SHAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Scott Haverl, Ashley Power, Salvatore Liuzzo , Josh Garcia

May 20, 2022

Napoli Kia responded

Thank you for taking the time to share this update! We appreciate you giving Josh the opportunity to make things right and hope to see you again in the future. Take care!

May 17, 2022

Dealership Rating
Employee Rating

Friendly and professional and explained everything that was needed if I wanted the car to run efficient. Jen service was a great help in correcting my problem. Bob K. More

by BOBKNDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 18, 2022

Napoli Kia responded

Hi Bob, thank you for sharing your experience working with Jen at Napoli Kia! We appreciate your 5-star rating, and look forward to seeing you next time!

May 16, 2022

Dealership Rating
Employee Rating

Great Experience & Friendly Staff. Very clean waiting area and I was kept in the loop about my vehicle More

by Dave0513
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 18, 2022

Napoli Kia responded

Your feedback helps us provide better care for future visits and we appreciate you taking the time to leave your review! We're happy that your service experience went so well and was worthy of a five-star rating! We look forward to seeing you at your next appointment! Thank you, Dave! - Napoli Kia

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