Jennifer Rios
Jennifer Rios at Napoli Kia

Jennifer Rios | Page 94

Service Advisor

Napoli Kia

241 Boston Port Road
Milford, CT 06460

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4.7
1,268 Reviews
4.7

1,268 Reviews

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1268 Reviews of Jennifer Rios

July 12, 2022

Dealership Rating
Employee Rating

Horrible service. Vehicle was never test driven. Had to wait another week for it to be fixed correctly More

by Sad73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jul 19, 2022

Napoli Kia responded

Thank you for sharing your feedback in regard to your service experience. Please reach out to me directly at your earliest convenience to discuss this matter further. Thank you, - Ruben Burgos - Service Mgr - 203-787-5850

July 08, 2022

Dealership Rating
Employee Rating

Service was quick and friendly. Good communication! Very thorough. I would highly recommend to my friends and family More

by SAUSTIN6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Haverl

Jul 08, 2022

Napoli Kia responded

Thank you for the five stars! We're happy to hear that your visit with us was a positive one and we hope to see you back at Napoli Kia for all of your future auto needs!

July 07, 2022

Dealership Rating
Employee Rating

Courteous very helpful availability of appointment is appreciated service department is quick and on time More

by KSCIOLETTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Haverl

Jul 11, 2022

Napoli Kia responded

Thank you for visiting us here at Napoli Kia! We appreciate your support and hope we have the opportunity to serve you again in the future!

July 06, 2022

Dealership Rating
Employee Rating

I continue to be impressed by Napoli service. They always do exactly what I ask. More

by MN0802
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 06, 2022

Napoli Kia responded

Thanks for the five stars! We're honored to hear that your experience with us here at Napoli Kia was such a positive one and we hope to see you back for all of your future auto needs!

July 02, 2022

Dealership Rating
Employee Rating

The dealership is user-friendly very clean the staff was very helpful and the work was done in a timely matter More

by Mucciksn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Oscar Luzardo

Jul 06, 2022

Napoli Kia responded

We appreciate you leaving us your great feedback and are glad we've earned your respect. We look forward to assisting you again in the future! Thank you! - Napoli Kia

June 30, 2022

Dealership Rating
Employee Rating

The workers does not take there jobs seriously. They waste a lot of time and they don’t go all the way out to get people a courtesy or a rental vehicle. And the work is rushed. More

by SHAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Josh Garcia

Jul 19, 2022

Napoli Kia responded

Hi Shan, thank you for taking the time to share your review. We're sorry to learn of your negative impression of our team and would like the opportunity to discuss your experience further. Thanks, Ruben Burgos - Service Mgr - 203-787-5850

June 29, 2022

Dealership Rating
Employee Rating

Always great service! Josh was great to work with. He had me in and out More

by defillippo0809
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josh

Jun 29, 2022

Napoli Kia responded

Thanks for the five stars! We're happy to hear that Josh could assist you and we hope to see you back here at Napoli Kia for all of your future auto needs!

June 28, 2022

Dealership Rating
Employee Rating

I went to have my car serviced, and I was amazed at how effective and efficient the employees worked together as a team. The service was stellar; the level of professionalism could not be higher! I had a More

by LYRIC_BARI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Haverl

Jun 29, 2022

Napoli Kia responded

Thank you for leaving our team your kind review and five-star rating! It makes us happy to hear that we've made your experience so great! We look forward to assisting you again! - Napoli Kia

June 28, 2022

Dealership Rating
Employee Rating

All the staff members I encountered were friendly, and informative. Overall, the service was great More

by NGRAMOLINI
Recommend Dealer
Yes

Other Employees Tagged: Denis Fidalgo

Jun 29, 2022

Napoli Kia responded

Thanks so much for the kind words and rating! We hope to see you again soon! - Napoli Kia

June 28, 2022

Dealership Rating
Employee Rating

Jennifer at Napoli Kia of Milford's service center treated me very kindly when I presented my problems to her. She was very professional in handling what was I had presented. The problems I incountere More

by enforcerfalcon16
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 28, 2022

Napoli Kia responded

Thanks for the five stars! We're happy to hear that Jennifer could help you during your time with us here at Napoli Kia and we hope to see you back here for all of your future automotive needs!

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