Jennifer Simons
Jennifer Simons at Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor

Jennifer Simons

Finance Director

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor

3900 Jackson Rd
Ann Arbor, MI 48103

Contact Me
5.0
19 Reviews

Dealership Experience

3 yrs, 10 mos

5.0

19 Reviews

Write a Review

19 Reviews of Jennifer Simons

November 11, 2025

Dealership Rating
Employee Rating

Great customer service, wish I could give above 5 stars. She went over and above. More

by Lamont
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 11, 2025

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

Thank you for your kind words. We'll be sure to share this with our team and look forward to serving you down the road at Suburban Chrysler Dodge Jeep Ram Fiat of Ann Arbor!

October 24, 2025

Dealership Rating
Employee Rating

We had a wonderful experience getting our new lease car yesterday from TJ. Everyone was very helpful and curious especially TJ. We have been using your dealership since it was called Naylors and was on s More

by Korican, deborah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: TJ Jenkins

Oct 27, 2025

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

Thank you for your years of support and for choosing Suburban Chrysler Dodge Jeep Ram Fiat of Ann Arbor! It's wonderful to hear that TJ and our team made your lease experience seamless. Here's to many more miles ahead from all of us!

October 19, 2025

Dealership Rating
Employee Rating

Nakiyah and Jennifer have been great to work with! They were able to get me a great deal on my 2022 F-150. I'm very happy with my new-to-me truck! More

by pdklein88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nakiyah Dukes

Oct 22, 2025

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

I'm really sorry to hear about your dissatisfaction with the additional charges and the level of information provided, as well as the difficulty you've had in reaching us post-purchase. It's important to us that our customers feel informed and valued throughout their entire buying process. If you could please give me a call at your earliest convenience, I'd like to investigate this issue further and see what we can do to make things right for you. Thank you for bringing this to our attention, and I look forward to hearing from you soon. Tom Cockfield - Sales Manager - 734-800-7833

Oct 24, 2025

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

Thank you for coming back with your wonderful review! Congratulations on your 2022 F-150! We’ll let Nakiyah and Jennifer know how pleased you are. We are also happy to hear that Tom and the team took great care of you. We appreciate the recommendation and for choosing Suburban Chrysler Dodge Jeep Ram Fiat of Ann Arbor! Until next time, safe travels!

Oct 24, 2025

pdklein88 responded

Tom and his team were able to take great care of me! I highly recommend them.

October 11, 2025

Dealership Rating
Employee Rating

Mike was friendly and easy to work with. Definitely worth the drive from up state. More

by kappesl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Gardner

Oct 13, 2025

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

We're glad to hear you found Mike easy to work with at Suburban Chrysler Dodge Jeep Ram Fiat of Ann Arbor. We'll be sure to pass this along and look forward to serving you again in the future!

October 05, 2025

Dealership Rating
Employee Rating

TJ has to be one of the best salesman that I have worked with. He understood what I wanted and where I wanted to be and he got me there. Arranged for everything to go seamless and it did More

by Marion S
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: TJ Jenkins

Oct 08, 2025

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

Hi Marion, we're so glad TJ provided such a seamless experience at Suburban Chrysler Dodge Jeep Ram Fiat of Ann Arbor! We look forward to assisting you again in the future. Take care!

September 30, 2025

Dealership Rating
Employee Rating

Great experience. I came in to pick up a vehicle we purchased online and walked out with two new vehicles More

by jessica.everidge
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 01, 2025

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

Hi Jessica, thanks for sharing your experience! We truly appreciate your business and congrats on your new rides! Welcome to the Suburban Chrysler Dodge Jeep Ram Fiat of Ann Arbor family!

September 28, 2025

Dealership Rating
Employee Rating

From the 1st call to see if vehicle was still available to the time we left. Tj was very kind, helpful and all around great! More

by zaraeann06
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: TJ Jenkins

Sep 30, 2025

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

Thank you for sharing your awesome feedback about TJ! We’re happy to hear your experience was seamless from start to finish here at Suburban Chrysler Dodge Jeep Ram Fiat of Ann Arbor. Safe travels!

September 18, 2025

Dealership Rating
Employee Rating

TJ was amazing from beginning to finish. He kept on top of all my questions and was able to finish the sale by the end of day. Highly recommend! More

by Crystalwalker03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Annie Swift, TJ Jenkins

Sep 18, 2025

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

We're thrilled to hear TJ provided such excellent service! Thank you for choosing Suburban Chrysler Dodge Jeep Ram Fiat of Ann Arbor and recommending our team! Safe travels!

September 07, 2025

Dealership Rating
Employee Rating

Jillian is the best. She made me feel so comfortable and made the process so easy I didn’t even have to worry about everything I just handed it all over to her. I finally More

by Serena
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Greene, Jillian Simons

Sep 08, 2025

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

Hi Serena, we're so happy to hear Jillian made the process comfortable and seamless for you! Congratulations on your dream car, and thank you for choosing Suburban Chrysler Dodge Jeep Ram Fiat of Ann Arbor. Safe travels!

September 05, 2025

Dealership Rating
Employee Rating

I really enjoyed my experience with Jillian! She went above and beyond to make my transition into my new vehicle go smoothly. Jillian is professional and knowledgeable. She answered all my quest More

by Sheriann919
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Greene, Jillian Simons

Sep 05, 2025

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

We are happy to have had the chance to work with you, Sheriann! Thank you for choosing Suburban Chrysler Dodge Jeep Ram Fiat of Ann Arbor and for sharing your experience with Jillian!

1

Dealership Inventory (246 Vehicles)

used 2025 Ram 1500 car, priced at $37,990
2025 Ram 1500
used
Bright White Clearcoat exterior
Automatic
Four-wheel Drive
new 2026 Chrysler Pacifica car, priced at $41,040
2026 Chrysler Pacifica
new
Diamond Black exterior
Automatic
All-wheel Drive
new 2025 Jeep Grand Cherokee car, priced at $33,544
2025 Jeep Grand Cherokee
new
Metallic exterior
Automatic
Four-wheel Drive
new 2026 Ram 1500 car, priced at $49,531
2026 Ram 1500
new
Granite Crystal Clearcoat Metallic exterior
Automatic
Four-wheel Drive
used 2019 Jeep Grand Cherokee car, priced at $16,770
2019 Jeep Grand Cherokee
used
Granite Crystal Clearcoat Metallic exterior
Automatic
Four-wheel Drive
new 2026 Chrysler Pacifica car, priced at $41,040
2026 Chrysler Pacifica
new
Diamond Black exterior
Automatic
All-wheel Drive