Jennifer Smith | Page 6

Wonderful and informative David Moreno was extremely friendly and welcoming. I didn't know much about Volkswagen, and he was able to provide me with much needed advice. The sta David Moreno was extremely friendly and welcoming. I didn't know much about Volkswagen, and he was able to provide me with much needed advice. The staff was just wonderful. When I need a future car, I will definitely be going back to Ourisman Volkswagon in Laurel. More

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Wonderful buying experience. Would definitely go back. I started out looking for a Honda Odyssey van by going to several dealerships in MD. Hands down, Ourisman in Laurel, and most importantly Laura Josep I started out looking for a Honda Odyssey van by going to several dealerships in MD. Hands down, Ourisman in Laurel, and most importantly Laura Joseph, were so wonderful to work with that this experience was very pleasurable and fun. I would recommend this dealership to anyone looking for a new or even used car. The staff was courteous and the place was clean. Overall on a scale of 1 to 10, I would give this place a 10. When I am ready to buy another car, it will definitely be at Ourisman. More

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Anthony was Great Anthony was incredible. He found the the SUV I wanted, and ensure it had everything that I was looking for. He never made me feel rushed with my decis Anthony was incredible. He found the the SUV I wanted, and ensure it had everything that I was looking for. He never made me feel rushed with my decision. Jennifer made the financing easy. I would buy another car from this dealership. Thanks for a great experience. More

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Stress Free Car Purchase I enjoyed the whole process of buying my new Tiguan. Goldie and the rest of the people I dealt with were so helpful! I am beyond thrilled with my new I enjoyed the whole process of buying my new Tiguan. Goldie and the rest of the people I dealt with were so helpful! I am beyond thrilled with my new vehicle. Goldie patiently showed me several until I found just the one I wanted! Even the financing portion of the deal was pleasant! Jennifer found me a fabulous rate! Kudos to all! More

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Smooth New Car Purchase Brandon and Jennifer were patient and willing to fully answer all of my questions. Talking with them made it very clear exactly what I was buying and Brandon and Jennifer were patient and willing to fully answer all of my questions. Talking with them made it very clear exactly what I was buying and why. More

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First Rate Sales and Service Recently completed my second VW purchase here. The sales staff were extremely helpful in helping me identify the right car. They were attentive with Recently completed my second VW purchase here. The sales staff were extremely helpful in helping me identify the right car. They were attentive without being pushy and provided excellent follow-up. The dealership also provided competitive prices which reduced the need to haggle and made the experience a positive one. Would highly recommend this dealership for anyone interested in a VW. Although other locations are closer to me, I go a bit farther because of the positive relationship and trust they have built. More

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Excellent Purchase Experience We just bought a new 2017 VW Passat this evening and the total experience was pleasurable...and at no time did we feel pressured. Upon arrival we wer We just bought a new 2017 VW Passat this evening and the total experience was pleasurable...and at no time did we feel pressured. Upon arrival we were greeted by very friendly staff and met with salesman Bill (Goldie) Goldsmith. Goldie was very knowledgeable about the features of the VW Passat and was quick to satisfy our desire for a test drive. After a test drive in a black Passat we then saw another Titanium Beige that we really liked which we took for another test drive. Upon returning from our second test drive we discussed cost and Goldie and the sales manager presented us a price that we felt was very competitive to other makes of cars we were considering at other car dealerships. As an incentive to our purchase, Goldie offered to add pinstripes to the vehicle...which he ultimately did himself at no additional cost to us. In the middle of our discussion about the cost of the Passat we indicated we wanted to get a bit of dinner where my wife and I could come to a conclusion on whether we wanted to purchase the Passat or other top contenders (Mazda 6 and Nissan Altima). Goldie offered to get us some food delivered...but we graciously declined. We did leave to get some dinner...but returned shortly thereafter to finalize purchase of the Passat. We are very pleased with our purchase and our purchase experience. We were also impressed with the "sales process" which was concluded by Jennifer Smith. Doing the paperwork to conclude the sale was easy and Jennifer made the process go quickly. More

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Happy Jetta Owner This is clearly the best car dealership I have had the experience of working with. This team was very professional, kind, hard working, and relentless This is clearly the best car dealership I have had the experience of working with. This team was very professional, kind, hard working, and relentless on making a great deal for my family and I. I would tell anyone looking for a vehicle, DON'T WASTE YOUR TIME, get to Ourisman and be happy and get treated fairly. More

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If you're a parent, this is the dealership you need I will start this review off by first saying that this is not a paid review and no incentives were offered for giving the glowing review I am about to I will start this review off by first saying that this is not a paid review and no incentives were offered for giving the glowing review I am about to give. When I make large purchases, such as this one, I like to do my homework first to see what kind of experience others have had. Before I came to Ourisman, I had just come from another Honda dealer in Ellicott City. Mind you... I had an appointment for this dealer. When I got there, one of the other sales associates let him know I was there. This salesperson sat talking with another dealer for probably about a good 10-15 minutes before he even acknowledged us. Then, when he did, there was no real connection and he didn't even have what we were looking for... did I mention we had an appointment. Fast-forward to happily leaving there and heading to Ourisman. Completely different experience. The service Laura Joseph (sales) and Jennifer Smith (finance) provided was absolutely wonderful. I was there to help my 18 y/o purchase his first car and Laura took such amazing care of us. From out first introduction to the time we closed the place (literally after 11p), Laura was the best! There was never any pressure to purchase something that was way over our budget... and believe me, an 18 y/o's budget is not that big. She was so patient with us and again, there was never the pressure to get us into something that we didn't want or couldn't afford. Jennifer, was also the best. She was very personable and completely professional in helping us find the best, most affordable rate and monthly payment possible. I have purchased many vehicles, and I can say that this was probably the best experience. Laura and Jennifer were so easy to work with and I nor my son never felt like we were just another customer. We felt like we were their priority from start to finish. High quality service goes a LONG way with me and no question about it... I would absolutely recommend Ourisman, specifically Laura and Jennifer to anyone. More

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we really have enjoyed working with you to purchase 2 cars, i will continue to work with you for future vehicle purchases of Honda thanks Laura , Rob for your services were top of the line and we'll always i will continue to work with you for future vehicle purchases of Honda thanks Laura , Rob for your services were top of the line and we'll always buy from you when we buy a Honda More

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