Jennifer Smith | Page 5

Dealership The dealer is friendly but when I purchased a new car it was not cleaned inside!!🤐😕 and outside was not needed as it was raining when purchased. The dealer is friendly but when I purchased a new car it was not cleaned inside!!🤐😕 and outside was not needed as it was raining when purchased. More

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nice people they help you to your what you want i give them 5 stars rate because they are good and they help you right in that what you like about the car you like i give them 5 stars rate because they are good and they help you right in that what you like about the car you like More

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Purchased new Atlas Goldie was awesome. He responded quickly and professionally at all times and he was very helpful when it came to giving us information about the timel Goldie was awesome. He responded quickly and professionally at all times and he was very helpful when it came to giving us information about the timeline for the new cars to arrive. This is the second vehicle we purchased from him and we will be back a third time when it is time to move on to a new VW! More

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Excellent service Thanks to Laura Joseph, I had the most pleastant car purchase experience ever! I did not feel pressured to make the purchase. Laura was very pleasant Thanks to Laura Joseph, I had the most pleastant car purchase experience ever! I did not feel pressured to make the purchase. Laura was very pleasant and answered all my questions. Jennifer Smith was very professional in completing the financial package. Happy with my purchase. More

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Very nice and good commication skill The service person mr Richard Nunez was very friendly and helpful and offers me different ideas to purchase a car . He shows me all my different oppos The service person mr Richard Nunez was very friendly and helpful and offers me different ideas to purchase a car . He shows me all my different opposition and ideas. More

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Great experience from a new loyal customer! I had a fantastic experience with the three employees that worked with me to purchase my new Honda Civic yesterday. Laura, Bobby and Jennifer, all wo I had a fantastic experience with the three employees that worked with me to purchase my new Honda Civic yesterday. Laura, Bobby and Jennifer, all worked together to get me the best deal, make sure I got exactly the car I was looking for and made good decisions about financing. I'd contacted other dealers and felt I was left without a lot of understanding of my options. Laura reached out and had a no pressure, calm welcoming approach. She focused on educating me about the benefits of the car and talked me through different options I hadn't necessarily considered. She helped me fall in love with a car I was on the fence about before fully talking it through. Bobby asked me a lot of questions to get a good sense of what I would be comfortable with in terms of leasing or financing. He helped negotiate a great deal for me that I couldn't pass up. Jennifer took the time to educate as well on the best long-term options for my particular situation. We made some adjustments when she sensed I might be more comfortable with financing than leasing while still ensuring I got a great price. I appreciated her intuitiveness. I drove away in my new car feeling great about the experience and my purchase. They have definitely earned my future business. More

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All around amazing staff! Everyone I came in contact with at this dealership was very friendly, helpful and understanding. The staff is very invested in helping each individua Everyone I came in contact with at this dealership was very friendly, helpful and understanding. The staff is very invested in helping each individual, and not just trying to make a quota. This has been by far the best car buying experience I've had. More

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LOVE my new GTI. Thanks Ourisman VW of Laurel! I always have a good experience at this dealership. This was the fourth car that I have bought here (this one due to the TDI buyback). Everyone was I always have a good experience at this dealership. This was the fourth car that I have bought here (this one due to the TDI buyback). Everyone was friendly and provided great customer service. Both Goldie and Arren were excellent salesmen. Isaac and Jennifer helped made the buying process as smooth as possible. Thanks again! More

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Excellent Customer Service I had a very pleasant experience interacting with Laura and Jennifer while I purchased my new Honda CRV. I went to Ourisman Honda to service my old CR I had a very pleasant experience interacting with Laura and Jennifer while I purchased my new Honda CRV. I went to Ourisman Honda to service my old CRV, and Laura made me an offer I couldn't refuse, so I got the 2017 CRV. She's kind, courtesy, polite , and will go the extra mile to get her customers what they want. I would definitely recommend Laura to anyone...If need a car stop at Ourisman Honda in Laurel and see Laura. Tell her Dwight sent you!! Similarly I had an amazing experience interacting with Jennifer. She made sure that I got great value for my money. She was also, very polite and willing to go the extra mile. I had an amazing experience at Ourisman Honda of Laurel Dwight More

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First-time leaser I leased my first car with Ourisman Volkswagen of Laurel and it was stress-free experience. Everyone I worked with was very informative and patient, i I leased my first car with Ourisman Volkswagen of Laurel and it was stress-free experience. Everyone I worked with was very informative and patient, in explaining everything I needed to know about leasing. I will most definitely recommending Goldie to my family, friends and co-workers. Volkswagen lover for life! More

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