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Jennifer Tucker
Jennifer Tucker at Priority Honda Roanoke
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Jennifer Tucker | Page 4

Honda Certified Service Advisor

Priority Honda Roanoke

3311 Peters Creek Road
Roanoke, VA 24019

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4.8
56 Reviews
4.8

56 Reviews

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56 Reviews of Jennifer Tucker

May 04, 2024

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Employee Rating

They did a great job on my truck. Nice and easy. Jennifer Tucker and Neal Young were great. More

by Jessethejohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Julie Felix, David Alls, Kyra Mitchell, Mark Ross, Steve Baker, Neal Young, Michael Rollins, Adam Garst, Brian Brantley

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May 05, 2024

Priority Honda Roanoke responded

Jesse, Thanks for sharing about your experience with Priority Honda Roanoke. Jennifer and our team appreciate your business and hope to see you again soon! Best Regards, Neal Young NealYoung@lithia.com

May 03, 2024

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Employee Rating

They do good work and communicate very effectively throughout the process from scheduling, do drop off and pick up. More

by IAN.MICHALSKI
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Yes
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May 03, 2024

Priority Honda Roanoke responded

Ian, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Priority Honda Roanoke, we look forward to having you as a valued customer for many years to come! Best Regards, Neal Young NealYoung@lithia.com

May 03, 2024

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I have owned a Honda since 1980. Great vehicle and the service is excellent. Thank you all for everything. More

by PENNYSUEMOORE
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Rollins, Adam Garst, Taylor Stump, Jerome Mosser, Brian Brantley

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May 05, 2024

Priority Honda Roanoke responded

Penny, Thank you for choosing Priority Honda Roanoke. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Neal Young NealYoung@lithia.com

May 01, 2024

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Brakes work great plus Jenifer looked up my warranty which I didn’t think about and saved me me about $ 500 in AC REPAIRS👍🤩🤩 THANKS Jenifer More

by JOHNSHAND
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Recommend Dealer
Yes
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May 02, 2024

Priority Honda Roanoke responded

Thank you for choosing Priority Honda Roanoke. Your feedback and rating mean a lot to us. We're glad Jennifer was able to help, and we hope to see you again! Best Regards, Neal Young NealYoung@lithia.com

May 01, 2024

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Everyone was really nice, they worked on my car quickly. I wish i still had the little sticker on the window that reminds me of my next change. More

by DMONDEVIL
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Recommend Dealer
Yes
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May 02, 2024

Priority Honda Roanoke responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Jennifer and our team. Please don't hesitate to let us know if we can be of further assistance. Best Regards, Neal Young NealYoung@lithia.com

April 30, 2024

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Great service. Great people. Really appreciate the shuttle and letting me know what’s going on More

by TRAVELINGWITH
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Recommend Dealer
Yes

Other Employees Tagged: The shuttle driver!

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May 01, 2024

Priority Honda Roanoke responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Neal Young NealYoung@lithia.com

April 28, 2024

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Good service. Staff very friendly and helpful. Made sure to explain everything about what has been done on car. More

by WGMORTON51
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Garst

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Apr 29, 2024

Priority Honda Roanoke responded

Thanks for sharing your thoughts about your experience with Priority Honda Roanoke. We appreciate your business and hope to see you again soon! Best Regards, Neal Young NealYoung@lithia.com

April 27, 2024

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Employee Rating

Amazing service great people and amazing costumer service amazing 10/10 all around 🤘🏻🤘🏻🤘🏻🤘🏻🤘🏻🤘🏻🤘🏻🤘🏻🤘🏻🤘🏻 always there to help More

by shelly_shellz
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Recommend Dealer
Yes
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Apr 29, 2024

Priority Honda Roanoke responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Priority Honda Roanoke, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Neal Young NealYoung@lithia.com

April 25, 2024

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Employee Rating

This is twice I get home and oil is dripping from the oil filter area mechanic needs to do a better job taking care of the customer More

by LGKOPTERDOCTER
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Michael Rollins, Adam Garst, Taylor Stump, Jerome Mosser, Brian Brantley

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Apr 26, 2024

Priority Honda Roanoke responded

We're sorry to learn of the issue you've experienced regarding the oil leak in your vehicle. This is not the standard of service we aim to provide, and we appreciate you bringing this to our attention as it will be used to improve our customer experience moving forward. Should you have any further questions or concerns, please reach out to our management at a time that suits you best. Thank you.

April 24, 2024

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People are very friendly and knowledgeable. Always get timely appointments, I'm always satisfied and happy with the service. More

by COLLEENANDRUS54
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Recommend Dealer
Yes
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Apr 25, 2024

Priority Honda Roanoke responded

It's wonderful to know that you've had consistently positive experiences with our team at Priority Honda Roanoke! We always aim for timely appointments and top-notch service. Thank you for the review, we appreciate the support!

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