Jennifer Tucker

My experience turned out to be pretty good After we cleared up a few things, even the manager call I don’t know his name couldn’t get back with him, and I think everyone because I was in Dire Straits w cleared up a few things, even the manager call I don’t know his name couldn’t get back with him, and I think everyone because I was in Dire Straits without a car Have a blessed day More

by ldo5077756 Verified Customer Verified Customer

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my comments on my last servicing, I would give it a three out of 10 based on having to wait over two hours to get an oil change and tire rotation. We waited the first hour after our scheduled appointment jus out of 10 based on having to wait over two hours to get an oil change and tire rotation. We waited the first hour after our scheduled appointment just to have the car taken in for service. Very disappointing. Hope you guys can figure it out. More

by MCKOWNTOWN Verified Customer Verified Customer

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Jennifer Tucker is very professional. She kept us informed about the status of our Sonata. Also very pleasant to talk with when discussing the issues with our car. She kept us informed about the status of our Sonata. Also very pleasant to talk with when discussing the issues with our car. More

by tblankenship1 Verified Customer Verified Customer

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Have been taking my Juke there since I bought it in 2013. Love them, and if there is a concern it is always handled immediately! Love them, and if there is a concern it is always handled immediately! More

by ROBINFRANKLIN716 Verified Customer Verified Customer

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Excellent customer service. Very friendly staff. Clean office. Would highly recommend this service department to friends. Very friendly staff. Clean office. Would highly recommend this service department to friends. More

by angirit Verified Customer Verified Customer

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I have been dealing with them since 2014 because the customer service is outstanding and knowledgeable. customer service is outstanding and knowledgeable. More

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Everyone was very polite Everyone was very knowledgeable of what I had ask them, the place was extra clean . The place had coffee and soft drinks for their customers of what I had ask them, the place was extra clean . The place had coffee and soft drinks for their customers More

by LILREDACURA Verified Customer Verified Customer

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My vehicle was not repaired and the advisor told us if we ordered a taillight assembly that it might come with the wiring she thought we needed. Told us to try not to hit any bumps! Very disappointing as we’ ordered a taillight assembly that it might come with the wiring she thought we needed. Told us to try not to hit any bumps! Very disappointing as we’ve been doing business with First/Southern Team for over 20 years. Now we have to take it out of town to see if we can get it fixed. More

by SURFACE1957 Verified Customer Verified Customer

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No one answers the phone for shop and no updates about process or progress of repairs unless you go to shop process or progress of repairs unless you go to shop More

by JFBUSINESS1004 Verified Customer Verified Customer

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The only thing I would say would be that I had paper to sign it was 3 different one that she would told me what I am sign for . But besides that she was very very good have not had a problem at all. sign it was 3 different one that she would told me what I am sign for . But besides that she was very very good have not had a problem at all. More

by Pompon2005 Verified Customer Verified Customer

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