Jennifer Tucker
Jennifer Tucker at Southern Team Hyundai Nissan Subaru Volkswagen

Jennifer Tucker | Page 2

advisor

Southern Team Hyundai Nissan Subaru Volkswagen

6520 Peters Creek Rd
Roanoke, VA 24019

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4.7
267 Reviews
4.7

267 Reviews

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267 Reviews of Jennifer Tucker

April 13, 2026

Dealership Rating
Employee Rating

Service staff were professional, knowledgeable and helpful. Facility was clean. Service was done quickly. Communications were good on all levels. More

by FLOATMORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 11, 2026

Dealership Rating
Employee Rating

All was good except for the grease on the drivers door inside which they said come back to clean More

by JOANNAKSPAR
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Tucker

April 11, 2026

Dealership Rating
Employee Rating

All was good except for the grease on the drivers door inside which they said come back to clean More

by JOANNAKSPAR
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Tucker

April 09, 2026

Dealership Rating
Employee Rating

New dealership is nice. Like the technology too. Everyone i dealt.with was very professional More

by RILEYGIRLS2003
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Apr 10, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 09, 2026

Dealership Rating
Employee Rating

Everything was completed quickly and I had a nice place to wait while it was being done More

by harleyrn10
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

April 09, 2026

Dealership Rating
Employee Rating

We've been very pleased with the work thats been done over the years. We truly love the 'for life' benefits. FYI, these were some of the main reasons that we decided to purchase from your dealership. As More

by BMAYHEW4JESUS
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Tucker

April 08, 2026

Dealership Rating
Employee Rating

Everything went fine The visit was as expected . Everyone was friendly . I got my car serviced . More

by ANN.B.HATCHER
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Tucker

April 08, 2026

Dealership Rating
Employee Rating

Hyundai. Way too expensive and took way too long. I'm not impressed with this place anymore. Even with an apt and being on time I still had to wait 2..5 hours More

by corey.alshouse
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No
Apr 10, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

We value and appreciate your business, Corey. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

Apr 10, 2026

corey.alshouse responded

Good. Please consider opening another location, bringing the snacks and soft drinks back, and/or hiring more technicians.

Apr 10, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thanks for your feedback—we’re really sorry to hear about your experience. We understand how frustrating it is to wait that long, especially when you had an appointment. That’s not the level of service we want to provide. We’ve been seeing higher demand lately and are actively working to grow our team, bring on more technicians, and improve our scheduling so we can reduce wait times. We know that doesn’t make your visit any easier, but please know we’re taking it seriously and working to improve. We also appreciate your comments on pricing and amenities. Feedback like yours helps us continue to improve. Thanks again for taking the time to share your thoughts.

April 07, 2026

Dealership Rating
Employee Rating

They are very helpful. The maintenance for my vehicle has, so far, always gone smoothly. More

by capkan7
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Tucker

April 03, 2026

Dealership Rating
Employee Rating

Need to be cleaner when finishing work other than that very professional. For the job done timely More

by JOANNAKSPAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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