Jennifer Westerlund
Jennifer Westerlund at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Jennifer Westerlund | Page 5

Collision Estimator

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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4.8
52 Reviews
4.8

52 Reviews

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52 Reviews of Jennifer Westerlund

September 28, 2024

Dealership Rating
Employee Rating

James Wood Collision Center repaired my vehicle above satisfactory expectations. Jenn Westerlund super nice and kept me informed every step of the way. Madesta Browne made the billing a breeze and helpfu More

by copperheadrow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Madesta Browne

Sep 30, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback! We're thrilled to hear that James Wood Collision Center exceeded your expectations with the repairs and that Jenn and Madesta provided exceptional service. We appreciate you taking the time to recognize their efforts. We look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

September 20, 2024

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Employee Rating

The best service anywhere! I would not go anywhere else since using James Wood Service and vehicles since 1988. Shawn Hooe is the best, and has become a friend who serves me w More

by CBROWN1945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 24, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I truly appreciate your loyalty to James Wood Chevrolet Buick GMC Decatur since 1988. It's fantastic to hear that Shawn has built a friendship with you while providing excellent service. I look forward to serving you again in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

Sep 24, 2024

CBROWN1945 responded

This has been my to go to dealership for many years. The service is the best. Good work, dependable, always there for me! I feel like I’m one of them! Thanks to this dependable service that I trust! Shawn Hooe, I appreciate you so much!

August 30, 2024

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I've been buying from James Wood Motors for 40 years . Service is top notched. I won't go anywhere ekse. Super friendly and helpful More

by cdn6485
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Sep 03, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We truly appreciate your loyalty to James Wood Chevrolet Buick GMC Decatur over the past 40 years. It's fantastic to hear that you consistently receive top-notch service from our team. We look forward to welcoming you back for your next visit! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

June 21, 2024

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Employee Rating

Been using Zach service advisor for years and he has always been fair and honest with me and the work is always done right . I'm a customer for life More

by odiswaynebickers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chad Huddleston, Bryan Stanley, Sam Lara, Matt Smith , Krystal Gipson, Zach Rhine

Jun 24, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur and for sharing your positive experience with Zach. I appreciate your loyalty and trust in our team. I look forward to serving you again in the future. Safe travels! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

June 05, 2024

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Employee Rating

They gave me more money for my trade than any other dealership offered me and the staff was very nice and helpful. More

by Tdooley
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Jun 07, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur! I appreciate your positive feedback about our staff being nice and helpful. I am thrilled to have provided you with exceptional service. I look forward to serving you again in the future and hope you share your experience with others. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 27, 2024

Dealership Rating
Employee Rating

Very through with there work. prompt,courteous, goes beyond there job,to make sure your satisfied with your vehicle.Job well done. More

by CATMARKHAM15
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Cathy Spurgeon, Chad Huddleston, Sam Lara , Zach Rhine

Apr 30, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for taking the time to leave us such a great review! I appreciate every hard-working member of our service team, and I am thrilled to know that they went above and beyond to identify and fix the problem with your vehicle. If you have any additional comments and/or questions, please feel free to contact me directly! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

April 19, 2024

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Employee Rating

I received outstanding and friendly service. The work was top notch and the communication was on point and timely. More

by CJONES82576
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Culpepper, Carey Williams, Brandt Wicker , Zach Rhine

Apr 22, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for providing this amazing feedback! Our team appreciates your comments and I hope that you will visit us again soon! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

April 19, 2024

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Employee Rating

I’m just going to say excellent service and good work. The people who do the work are extremely important and must understand the value of their work to me the customer. I do appreciate the effort of the More

by carolnbudcrouch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Coalby Graham, Cathy Spurgeon , Krystal Gipson

Apr 22, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 14, 2024

Dealership Rating
Employee Rating

Jennifer is great to work with. The service has been very good once the part was received. More

by ldcorpus7
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Jose Martinez

Apr 16, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

We sincerely appreciate your feedback. Each employee is a valued member of the James Wood Motors team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

March 27, 2024

Dealership Rating
Employee Rating

Parts were delayed and did not feel she told me correct information. I asked to add an oil change and she acted as if that was a hassle. More

by nickbyars
Workmanship
Service Time
Recommend Dealer
No
Mar 29, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I am not happy to hear about your recent experience with us, Nick. We pride ourselves on offering our guests the best possible customer service experience. Please contact me and we will work on a solution to your issue together. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

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