Jennipher Likens | Page 14

Dakota and Jennipher are always great! ! I always get a loaner vehicle when I bring my vehicle in for service or repair. The reason for the low rating this time is the service department, ! I always get a loaner vehicle when I bring my vehicle in for service or repair. The reason for the low rating this time is the service department, I brought my 2022 Chevy 2500HD Silverado High Country Duramax into the shop because over 4 weeks ago I hit a trench that was dug across HWY 172 on Camp Lejeune. The trench had been filled with gravel but the rain had washed it out and the trench was not marked as a bump or to slow down, it is now, but I hit this trench/pothole doing 60mph, my truck hit so hard it through me to the side of the road. Ever since then the front suspension has not felt the same, I now feel every crack in the road in the steering wheel, floor and the mirrors shimmy. When I picked up my truck the service department said there is nothing wrong they test drove it. I have been turning a wrench since I was an eight year old boy, I spent 24 years in the Marine Corps as an Amphibious Assault Vehicle Mechanic, I can hear, smell or feel when there is something wrong with a vehicle. They is something wrong with the front suspension on my truck and I am getting to old and broken to be crawling around under my own vehicles like I used to. Enough said, I am not pleased. More

by 2149usmc Verified Customer Verified Customer

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Moore GMC has the best personnel working there. I have always had a great experience when I take my vehicle there. I have always had a great experience when I take my vehicle there. More

by smajret08 Verified Customer Verified Customer

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The staff is super friendly and professional. They provided exceptional service and outstanding work on my vehicle. They provided exceptional service and outstanding work on my vehicle. More

by Bblades64 Verified Customer Verified Customer

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Service was great fast and efficient. They were able to take care of problem quickly! They were able to take care of problem quickly! More

by RHONDADUDLEY1106 Verified Customer Verified Customer

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This establishment has great customer service and the attention to detail by the employees made you fill that your vehicle was in good hands. attention to detail by the employees made you fill that your vehicle was in good hands. More

by Curtis Verified Customer Verified Customer

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Dakota was very helpful, curtieous and followed through. They got me into a loaner vehicle quickly. They got me into a loaner vehicle quickly. More

by K_HORNE Verified Customer Verified Customer

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The parts department are very helpful. The service department is alright I always appreciate that I can get nitrogen filled everytime i need a refill The service department is alright I always appreciate that I can get nitrogen filled everytime i need a refill More

by jrv12062001 Verified Customer Verified Customer

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The guys that work in the service center are always ready to take care you of your vehicle. Ensuring that you are aware of what's going on with it. I wouldn't want any other shop to service my GMC truck. Ke to take care you of your vehicle. Ensuring that you are aware of what's going on with it. I wouldn't want any other shop to service my GMC truck. Keep up the good work. More

by lennisfreeman Verified Customer Verified Customer

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I have always had an awesome experience when I have my vehicles service at Moore Buick GMC. Dakota is always able to answer any question I may have and really cares about the customer. I don't know why vehicles service at Moore Buick GMC. Dakota is always able to answer any question I may have and really cares about the customer. I don't know why Dakota isn't listed under the service department, she gets five stars from me. More

by 2149usmc Verified Customer Verified Customer

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The best service department, mechanic and parts department in Onslow County. The staff puts you first. department in Onslow County. The staff puts you first. More

by BRIAN_BAILEY Verified Customer Verified Customer

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