29 Reviews
Write a Review29 Reviews of Jenny Thomas
October 07, 2023
I have always received excellent service with everyone I've encountered at Skyline Ford which is why I trust them to take care of all of my needs when it comes to either of my Vehicles. I've encountered at Skyline Ford which is why I trust them to take care of all of my needs when it comes to either of my Vehicles. More
Other Employees Tagged: Gavin Lawson, Arturo Gonzalez, John Marr, Mel Wangler, Jim Agur
October 01, 2023
Their employee on the phone quoted me a timeline and a price and when I got down there, the staff in the service center were not only rude, but condescending and it cost me five times more than I was quot price and when I got down there, the staff in the service center were not only rude, but condescending and it cost me five times more than I was quoted and I was also told there was no way that it would be done the same day as I was promised, and then lo and behold was told that they called in favors and got it done the same day, which was the other most important because of time sensitive issues median to get to and from the Children’s Hospital in Portland and a particular appointment that was possibly life changing if we had missed, so not that I’m not grateful that they got me my car and did their job but it’s been a long time that I was made to feel bad about expecting to be treated kindly and I feel like going above and beyond should be a companies norm. I don’t know when that was not the case. But this is a perfect example of standards being at a low end thinking that enough More
Other Employees Tagged: Gavin Lawson, Arturo Gonzalez, John Marr, Mel Wangler, Jim Agur, Sterling Wallace , Rich Ramsey
September 30, 2023
It's been frustrating trying to get body work done on my truck and I've been trying to get this recall done in my Roush for over a year now. Hopefully my next appt in December 1st (two months from now) wil truck and I've been trying to get this recall done in my Roush for over a year now. Hopefully my next appt in December 1st (two months from now) will finally resolve the recall. I realize it's not all the dealerships fault. It's just frustrating. Especially since I've been a Ford buyer my whole life. More
Other Employees Tagged: Gavin Lawson, Arturo Gonzalez, John Marr, Mel Wangler, Jim Agur, Sterling Wallace , Rich Ramsey
September 27, 2023
Very dependable and very friendly dealer. No problem gettin service scheduled. Would recommend Skyline ford for service. No problem gettin service scheduled. Would recommend Skyline ford for service. More
Other Employees Tagged: Gavin Lawson, Arturo Gonzalez, John Marr, Mel Wangler, Jim Agur, Sterling Wallace , Rich Ramsey
September 17, 2023
Excellent service and I definitely recommend this dealership . Look forward to own more Ford products . Hope to own expeditions one day! dealership . Look forward to own more Ford products . Hope to own expeditions one day! More
Other Employees Tagged: Gavin Lawson, Arturo Gonzalez, John Marr, Mel Wangler, Jim Agur, Sterling Wallace , Rich Ramsey
September 15, 2023
The service department and the parts department were great. I was able to purchase the parts over the phone, had it waiting for me to pick up and take right over to the service department. It was great great. I was able to purchase the parts over the phone, had it waiting for me to pick up and take right over to the service department. It was great and seamless. More
Other Employees Tagged: Gavin Lawson, Nicholas Philips
September 13, 2023
Great job and nice n helpful explained everything very thoroughly and made sure I was welcomed thoroughly and made sure I was welcomed More
Other Employees Tagged: Gavin Lawson, Arturo Gonzalez, John Marr, Mel Wangler, Jim Agur, Sterling Wallace , Rich Ramsey
August 25, 2023
Excellent service by Rich and Skyline Ford, Great follow up on next service appointment. Thanks Sandi up on next service appointment. Thanks Sandi More
Other Employees Tagged: Mel Wangler , Rich Ramsey, BJ Donofrio
August 24, 2023
Waiting area was Clean, Service was prompt, and everyone was professional. And it didn't take long to be on my way. was professional. And it didn't take long to be on my way. More
Other Employees Tagged: Gavin Lawson, Arturo Gonzalez, John Marr, Mel Wangler, Jim Agur, Sterling Wallace , Rich Ramsey