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Serra Volkswagen
Birmingham, AL
1,119 Reviews
Serra Volkswagen in Birmingham, AL, serving the Greater Birmingham Area, Tuscaloosa and Hoover, is a new and used car dealership providing for your automotive needs before, during, and after the sale. We’re a proud member of the Serra Automotive group, a family-owned business taking care of car shoppers since 1981. Whether you’re dealing with our sales professionals, finance team, or certified technicians, you can always expect to feel as if you are the top priority, because we believe in developing lifelong automotive relationships with our customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Top Reviewed Employees
Latest Reviews
May 12, 2024
I was not told that my car would be taken to another
dealership for an alignment. I never would have agreed to that. It took 4 hours for my work to be completed! Then I was told to "just use my fob alar
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by bettijo556
Verified Customer
Verified Customer
May 12, 2024
My choice for Volkswagen service in the
Birmingham/Homewood area. Always easy to speak to someone and arrange service for my vehicles. Vehicle maintenance is efficient and always ready as p
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by owenahearn
Verified Customer
Verified Customer
Employees Worked With
May 12, 2024
Horrible I was told my paperwork would be sent to me
after I made deposit. Tooks several weeks to get my bill of sale to register my car
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by bettina.rodgers09
Verified Customer
Verified Customer
Employees Worked With
Dealership Inventory (76 Vehicles)
2024 Volkswagen Atlas Cross Sport
new
Silver Bird Metallic exterior
Automatic
Front-wheel Drive
Photos & Amenities
- Customer Lounge Area
- Cable TV
- Free WiFi
- Free Coffee
- Vending Machines
- Television
- Authorized Accessories Store
- Home Delivery
- Virtual Appointments
