Jeremy Bongle
Jeremy Bongle at Germain BMW of Naples

Jeremy Bongle | Page 14

Service Advisor

Germain BMW of Naples

11286 Tamiami Trail N
Naples, FL 34110

Contact Me
5.0
172 Reviews

Hi! My name is Jeremy Bongle, Service Advisor here at Germain BMW of Naples. In the fall of 1999, I decided to leave the cold Wisconsin winters behind and moved to sunny Naples. I've been in the automotive service industry since 2009, and with the Germain family since 2014. I really enjoy helping people and take pride in treating customers as though they were a family member or friend. My free time is spent with my beautiful wife, our two amazing teenage daughters, and my crazy three-year-old son. Football season is my favorite time of the year, where I loudly cheer for my Green Bay Packers. I look forward to meeting you!

5.0

172 Reviews

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172 Reviews of Jeremy Bongle

November 02, 2021

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Employee Rating

Jeremy Bongle has always been very helpful with our service needs. He is courteous and knowledgeable regarding the BMW service process. He is a someone I would recommend to anyone. More

by robpikejr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 03, 2021

Germain BMW of Naples responded

Thanks! We're happy to hear that you had another great experience with Jeremy and that he makes sure your car is well taken care of. We appreciate your business and look forward to working with you again in the future. Best Regards, Flavio Galasso General Manager

October 11, 2021

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Jeremy Bongel (in Service) new exactly what was wrong with my SUV. THANK YOU JEREMY More

by Jimmie5567
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 12, 2021

Germain BMW of Naples responded

Thank you for choosing Germain BMW for your automotive service needs. Your complete satisfaction is our ultimate goal. Best Regards, Flavio Galasso General Manager

October 07, 2021

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Jeremy Bongle, service advisor and Jeff Woody, sales were both excellent in handling my purchase of 2022 750iX and 8 series Grand Coupe. They both made the experience stress free. More

by HPeters423
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 08, 2021

Germain BMW of Naples responded

We couldn’t be happier that Jeremy provided you with a great service experience. He is a true asset and we are lucky to have him on the Germain BMW team. We look forward to your next service visit. Best Regards, Flavio Galasso General Manager

October 05, 2021

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Everyone involved in my service scheduling and visit were polite, friendly and helpful. Jeremy Bongle explained work performed in detail and apologized for any delay while helping a customer already ahead o More

by scomax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: both receptionists in service were helpful and friendly

Oct 06, 2021

Germain BMW of Naples responded

Thank you for your kind words and for taking the time to leave Jeremy this 5-star review. It is wonderful to hear that Jeremy and our team were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Best Regards, Flavio Galasso General Manager

September 30, 2021

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I have owned numerous BMWs since 1989. Jeremy Bogle is by far the best service rep I have ever encountered at the 4 Dealerships I have had my vehicles serviced at. His advice is spot on and he always keeps h More

by modanman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 01, 2021

Germain BMW of Naples responded

Thank you for leaving Jeremy this kind review. We are pleased to know that you enjoy working with him and know that he always has your best interest at heart. Best Regards, Flavio Galasso General Manager

September 22, 2021

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I had problems with my BMW that I thought could not be I had problems with my BMW that I thought could not be solved. However, Jeremy Bongle reassured me he and his team could and would fix the problems More

by daveturnernaples
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 23, 2021

Germain BMW of Naples responded

Thank you, Dave! We're happy to hear that all of your needs and expectations have been met and that you're satisfied with the service you received. We appreciate your business and are always here to assist you with your automotive needs. Best Regards, Flavio Galasso General Manager

August 17, 2021

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Continue to receive prompt and excellent service from my well trained and very informed service adviser Jeremy Bongle! In addition l always receive great advice and valuable suggestions from Jeremy! More

by lewis swift
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Max Zuercher

Aug 18, 2021

Germain BMW of Naples responded

We are pleased to know that Jeremy has taken excellent care of you and that you are happy with the level of service you have received. Best Regards, Flavio Galasso General Manager

Aug 18, 2021

lewis swift responded

Thank you! Also very pleased with the service and advice l receive from Max Zuercher!

July 17, 2021

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I brought my car in this morning for routine maintenance and as usual, Germain BMW did not disappoint... very professional, prompt, and helpful. Thank you again to Jeremy Bogle for your excellent and helpfu More

by Christopher Simoson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 19, 2021

Germain BMW of Naples responded

We are thrilled to know you are completely satisfied with your experience with us here at Germain BMW of Naples and our team appreciates the kind 5-star rating. We look forward to working with you again. Best Regards, Flavio Galasso General Manager

July 16, 2021

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Employee Rating

Our service rep was Jeremy Bongle and we could not have had a better person with whom to work. This is the third time we have been in for service on our two cars and Jeremy has been exceptional. More

by curt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 19, 2021

Germain BMW of Naples responded

Your continued business and kind words mean so much to us all. Thank you for sharing your positive experience with Jeremy. We are thrilled to know he is taking excellent care of your and your vehicles. Best Regards, Flavio Galasso General Manager

July 15, 2021

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Employee Rating

Jeremy Bongle is the absolute consummate professional I have met at Germain. Professionalism, caring, dedication and customer service is exemplified by his conduct. All my service requirements were complet More

by JosephE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 16, 2021

Germain BMW of Naples responded

Great to hear from you, Joseph. It's wonderful to know that you had a great experience with Jeremy and that he ensured that all of your needs and expectations were met. We appreciate your business and look forward to your visit this fall. Best Regards, Flavio Galasso General Manager

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