Jeremy Collins | Page 13

Excellent customer service I recently purchased my new truck from the dealership. This is the third purchase my husband and I have made in the past two years. The service we re I recently purchased my new truck from the dealership. This is the third purchase my husband and I have made in the past two years. The service we receive is a standard above what we have found with other dealerships. Jeremy went out of his way to accommodate my needs And Richard is always ready to assist us in a timely and professional manner. I would recommend green Ford to anyone looking to buy a quality vehicle in our area More

by MASTROIANNIDIANNA Verified Customer Verified Customer

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Doing the right job They knew what needed to be done today and did a great job that didn’t take too long to do. The appointment was made and the whole atmosphere and expe They knew what needed to be done today and did a great job that didn’t take too long to do. The appointment was made and the whole atmosphere and experience was very satisfied. More

by GEORGEANNAWOMACK Verified Customer Verified Customer

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Maintenance Visit Dropped vehicle off the night before my appointment. The service department was closed at the time but the GM of the dealership opened the bay and all Dropped vehicle off the night before my appointment. The service department was closed at the time but the GM of the dealership opened the bay and allowed me to park inside overnight. Nice customer service gesture that was appreciated. All maintenance items were taken care of with out issue. An all around great service department. Took one star off for lack of a loaner vehicle. Otherwise a good experience. More

by tchef Verified Customer Verified Customer

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Bad mechanics Replaced a seatbelt months ago and they could not get seatbelt light off. Told me to bring it back. When I did they said it was broken and I would ha Replaced a seatbelt months ago and they could not get seatbelt light off. Told me to bring it back. When I did they said it was broken and I would have to replace, that’s BS. Also had a noise in dashboard and paid $700 to fix and the noise is still there. I don’t think they know what they are doing there. More

by KSMYTHE101 Verified Customer Verified Customer

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Complete rip off I went in to get my alternator replace. Hence i told them what i needed done. But they still charge a diagnostic fee of 139 plus tax. They told me it I went in to get my alternator replace. Hence i told them what i needed done. But they still charge a diagnostic fee of 139 plus tax. They told me it would be $710.58 to get it fix. They also said the alternator was 358 dollars and an hour and a half labor fee is how iy came up to be that expensive. Long story short i went to auto zone spent 175 on a alternator and went nack up there and pit it on myself in 35 minutes. Here's the kicker... they still charge a diagnostic fee when i told them what was wrong. More

by Tylee Verified Customer Verified Customer

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Didn’t even look at the car Turns out the sensor was just unpluged they wanted to charge me $700 to replace the whole unit absolutely would not recommend terrible service. Also t Turns out the sensor was just unpluged they wanted to charge me $700 to replace the whole unit absolutely would not recommend terrible service. Also the diagnostic fee is $40 higher than any other place in town. More

by Name3014 Verified Customer Verified Customer

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Best dang dealership!! They know their inventory and put me in exactly what I was there for. I said yes to the first one I test drove, and was on my way! They know their inventory and put me in exactly what I was there for. I said yes to the first one I test drove, and was on my way! More

by KL Coughlin Verified Customer Verified Customer

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The only ford dealership I will purchase from This is my third purchase from Kim at Green Ford. She has helped my wife and I throughout the years find the perfect vehicles. She goes abound beyond This is my third purchase from Kim at Green Ford. She has helped my wife and I throughout the years find the perfect vehicles. She goes abound beyond even on her days off. We highly recommend her if you’re in the market for a vehicle new or used. It has been a pleasure working with her and we will continue to do business with Kim and Green Ford. The GM Jeremy was very accommodating and knowledgeable. I will definitely be doing business only at Green Ford. More

by JQSAMS Verified Customer Verified Customer

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Voodo Math Poor communication wow read I am disgusted with customer service took 1 week to get temp tags and Plates which were paid for.. Had to call 4 times to get plates. USSA and For I am disgusted with customer service took 1 week to get temp tags and Plates which were paid for.. Had to call 4 times to get plates. USSA and Ford Complint dept stated poor service. Delership made.claims did nor get check from USSA. till late wed. Wed. GOT CHECK IN MORNING wed. CALLED Saturday explained had 96 hours. RECEIPTIONIST said no manager working. Put on hold for 15 to 20 min. Hung up called back told receptionist wanted to buy a car. Immediately sales manager picked up forwarded call then transferred to salesmen who said he fedex plates over night on wed.( Plates were sent via UPS Thursday night) Be careful dealing with Greenford. During haggle 9.99 fiance was better than 3.9 Usaa rate.? Wish we went to Ford dealership down the road where I bought a Ford Escape 2017 last Sept. Liked car finally told sales manager we would go to another dealer gave us price we could accept More

by DATKINS1 Verified Customer Verified Customer

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Great Experience Very quick and efficient in there service department.. The people were very friendly!! Would recommend to all my friends and family!!! BEST IN THE BUS Very quick and efficient in there service department.. The people were very friendly!! Would recommend to all my friends and family!!! BEST IN THE BUSINESS!! More

by DATSBROWN2408 Verified Customer Verified Customer

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