Jeremy Davis

The service on my car good, however, information on charges for work done not good charges for work done not good More

by CHAPRONTWO Verified Customer Verified Customer

Report | Print

Jeremy took the time to explain what was done as well as what is needed for the upcoming 60000 mile service. I appreciate that very much. This is one of the reason that I go out my way to go to So Bay Hyund what is needed for the upcoming 60000 mile service. I appreciate that very much. This is one of the reason that I go out my way to go to So Bay Hyundai More

by MELJOHN72 Verified Customer Verified Customer

Report | Print

I wasn't informed of anything including the status and services needed after my inspection. services needed after my inspection. More

by Sandrew4 Verified Customer Verified Customer

Report | Print

Car is running great, service was exemplary. Thank you for checking in. Will recommend to others Thank you for checking in. Will recommend to others More

by egan.forino Verified Customer Verified Customer

Report | Print

Helpful. Great service and experience with all employees I encountered at the dealership and service counter. I will continue to have my car serviced at this Great service and experience with all employees I encountered at the dealership and service counter. I will continue to have my car serviced at this dealership. Thanks! More

by BRITTANYPBLACK Verified Customer Verified Customer

Report | Print

Slow to respond when you drive up for appointment happen twice.waited at least average 7 minutes before going inside. Only offer salty snacks nothing sweet. Wait time long with no updates didn't receive eta twice.waited at least average 7 minutes before going inside. Only offer salty snacks nothing sweet. Wait time long with no updates didn't receive eta on arrival. After 3 hours and 30 mins found out for myself More

by Tria Verified Customer Verified Customer

Report | Print

Very disappointed with my last service visit. I wish I was told ahead of time that I was going to be charged $200 for a diagnostic evaluation even if I chose Not to go thru with the services bec I wish I was told ahead of time that I was going to be charged $200 for a diagnostic evaluation even if I chose Not to go thru with the services because they were too expensive for me. More

by Lee Verified Customer Verified Customer

Report | Print

I had an excellent visit to the dealership. The staff was welcoming, knowledgeable, and never rushed me. They answered all my questions patiently, making the entire process smooth, comfortable, The staff was welcoming, knowledgeable, and never rushed me. They answered all my questions patiently, making the entire process smooth, comfortable, and stress-free. Also, I had an outstanding experience at the dealership thanks to Kevin. From the moment I arrived, he was attentive, professional, and truly focused on my needs. He took the time to explain everything clearly without rushing me, answered all my questions with patience, and made the entire process stress-free. Kevin’s excellent customer service, knowledge, and genuine care made all the difference. I left feeling confident in my purchase and very well taken care of. Highly recommend Kevin to anyone looking for a top-notch dealership experience! More

by cbolzani Verified Customer Verified Customer

Report | Print

The service intake process was efficient once I had scheduled an appointment. However, I encountered significant challenges when attempting to make an appointment, whether online or by phone. I experie scheduled an appointment. However, I encountered significant challenges when attempting to make an appointment, whether online or by phone. I experienced frequent hold times and disconnections, and the reception staff was often unavailable to answer calls. Consequently, I sent multiple email requests due to the lack of phone communication, but I did not receive any follow-up regarding the status of my vehicle. After several attempts, I was finally able to contact my service advisor; however, communication was limited and resulted in some misunderstandings. Upon arriving to pick up my vehicle, I was informed that I would need to wait until 8:00 a.m. for the vehicle to be ready, despite being told I could arrive early at 7:30 a.m. I found the staff at the service department to be unprofessional and unhelpful during my visit. More

by Tony Verified Customer Verified Customer

Report | Print

Would not give discount as I always receive for the past 7 years, unwilling to check. Printed an inspection with wrong data and unwilling to explain and investigate. Overall, not willing to discuss for an 7 years, unwilling to check. Printed an inspection with wrong data and unwilling to explain and investigate. Overall, not willing to discuss for another minute. More

by anchiu35 Verified Customer Verified Customer

Report | Print