Jeremy Griffith | Page 4

Bondy's Nissan responded

Thank you for your feedback. We are sorry to hear about your frustration and understand your concerns regarding the diagnosis and communication surrounding your vehicle. After reviewing the situation with our management team, we understand that our staff has been in contact with you and that we are actively working toward a resolution. While diagnosing vehicle concerns can sometimes be challenging, especially when symptoms change or additional issues are discovered during the inspection process, we recognize the importance of keeping our customers informed throughout the process. We appreciate your loyalty as both a vehicle purchaser and service customer, and we remain committed to addressing your concerns. If there is any additional information we can provide, please do not hesitate to reach out to our service management team directly. -Brittany Martin, Owner Loyalty Manager

Bondy's Nissan responded

Thank you for your feedback and for recognizing our team. We are glad to hear that you found our staff friendly and helpful. We also understand your frustration with the wait time. We know your time is valuable, and a two-hour visit for an oil change and tire rotation is not the experience we strive to provide, especially when you have an appointment. We appreciate you bringing this to our attention, and we will communicate your feedback with our team and work toward correcting any process issues that may have contributed to the delay. Thank you for choosing Bondy's Nissan, and we hope to have the opportunity to serve you better in the future. -Brittany Martin, Owner Loyalty Manager

Bondy's Nissan responded

Thank you so much for your kind words! Our priority is always to provide excellent customer service and we're glad we were able to accommodate your needs. We look forward to seeing you again for any future repairs. Thank you for choosing us! -Brittany Martin, Owner Loyalty Manager

Bondy's Nissan responded

Thank you so much for sharing your positive experience with our service department! We are thrilled to hear that your oil change and filter replacement were completed efficiently and with no issues. We appreciate your business and look forward to serving you again in the future! -Brittany Martin, Owner Loyalty Manager

Bondy's Nissan responded

Thank you for your continued support! We apologize for the recent issue but are glad to hear that it was resolved to your satisfaction. We truly value your loyalty and strive to provide exceptional service to all our customers. -Brittany Martin, Owner Loyalty Manager

Bondy's Nissan responded

Thank you for your kind words! We're thrilled to know that you've had consistently positive experiences with our sales and service team. We strive to provide professional and top-notch service to all of our customers. Thanks for choosing us for your vehicle needs. -Brittany Martin, Owner Loyalty Manager

Bondy's Nissan responded

Thank you for your kind words! Our team always strives to provide convenient service and we look forward to welcoming you back. We appreciate your support! -Brittany Martin, Owner Loyalty Manager

Bondy's Nissan responded

Thank you for your kind words! Our team takes pride in providing excellent service to all customers, regardless of budget. It's our pleasure to prioritize and work with you to find the best solutions. Looking forward to our continued partnership! -Brittany Martin, Owner Loyalty Manager

Bondy's Nissan responded

Thank you Aretha for always trusting Bondy's Nissan and K.T. Thomas for all your vehicle buying needs! You're going to LOVE your new 2025 Nissan Murano! Congrats and thanks again! - Mary Baker, Customer Service Manager

Bondy's Nissan responded

Thank you for your positive review! We strive to provide exceptional service and keep customers informed about their vehicles. We appreciate your trust and look forward to continuing to work with you in the future. See you at your next visit! -Brittany Martin, Owner Loyalty Manager