Jeremy Griffith | Page 3

Bondy's Nissan responded

Thank you for taking the time to leave a review, we greatly appreciate it! Our team at Bondy's Nissan strives to provide top-notch service and we are thrilled to hear about your positive experience. We look forward to working with you in the future. -Brittany Martin, Owner Loyalty Manager

Bondy's Nissan responded

Thank you for your feedback. We understand concerns about vehicle noises can be frustrating. Following the warranty replacement of the left front hub assembly, our technicians performed multiple road tests and inspections to re-evaluate your concern. At this time, no abnormal conditions were found, and no wheel bearing or other component failures were identified. The sound heard at highway speeds is consistent with normal road, tire, and vehicle operating characteristics. We appreciate the opportunity to inspect your vehicle and are always happy to answer any questions you may have. -Brittany Martin, Owner Loyalty Manager

Bondy's Nissan responded

Thank you for sharing your experience with us! Our service department takes pride in providing exceptional, knowledgeable, and helpful service every time. We appreciate your recognition and look forward to serving you again soon. -Brittany Martin, Owner Loyalty Manager

Bondy's Nissan responded

Thank you for your kind words! We are thrilled to hear that our team consistently provides efficient and satisfactory service. We appreciate your support and will continue to strive for excellence. If there is anything you need before your next visit please feel free to reach out! -Brittany Martin, Owner Loyalty Manager

Bondy's Nissan responded

Thank you for taking the time to share your experience! We are glad to hear that our team was able to provide quick service and make you feel welcome during your visit. We understand that pricing is an important consideration, and we appreciate your honest feedback. We strive to provide quality service, trained technicians, and amenities that add value to your experience. We are also sorry to hear the coffee station was not fully stocked during your visit. We will share your feedback with our team to help ensure it is better maintained for future guests. For future visits, be sure to check our website for current service specials and coupons, as we frequently offer savings on routine maintenance and other services. Thank you again for your business and kind words. We look forward to serving you again the next time your vehicle needs service. -Brittany Martin, Owner Loyalty Manager

Bondy's Nissan responded

Thank you for your feedback. We are sorry to hear about your frustration and understand your concerns regarding the diagnosis and communication surrounding your vehicle. After reviewing the situation with our management team, we understand that our staff has been in contact with you and that we are actively working toward a resolution. While diagnosing vehicle concerns can sometimes be challenging, especially when symptoms change or additional issues are discovered during the inspection process, we recognize the importance of keeping our customers informed throughout the process. We appreciate your loyalty as both a vehicle purchaser and service customer, and we remain committed to addressing your concerns. If there is any additional information we can provide, please do not hesitate to reach out to our service management team directly. -Brittany Martin, Owner Loyalty Manager

Bondy's Nissan responded

Thank you for your feedback and for recognizing our team. We are glad to hear that you found our staff friendly and helpful. We also understand your frustration with the wait time. We know your time is valuable, and a two-hour visit for an oil change and tire rotation is not the experience we strive to provide, especially when you have an appointment. We appreciate you bringing this to our attention, and we will communicate your feedback with our team and work toward correcting any process issues that may have contributed to the delay. Thank you for choosing Bondy's Nissan, and we hope to have the opportunity to serve you better in the future. -Brittany Martin, Owner Loyalty Manager

Bondy's Nissan responded

Thank you so much for your kind words! Our priority is always to provide excellent customer service and we're glad we were able to accommodate your needs. We look forward to seeing you again for any future repairs. Thank you for choosing us! -Brittany Martin, Owner Loyalty Manager

Bondy's Nissan responded

Thank you so much for sharing your positive experience with our service department! We are thrilled to hear that your oil change and filter replacement were completed efficiently and with no issues. We appreciate your business and look forward to serving you again in the future! -Brittany Martin, Owner Loyalty Manager

Bondy's Nissan responded

Thank you for your continued support! We apologize for the recent issue but are glad to hear that it was resolved to your satisfaction. We truly value your loyalty and strive to provide exceptional service to all our customers. -Brittany Martin, Owner Loyalty Manager