Jeremy Hildebrandt

My issues are not with the dealership itself, but with the two individuals I worked with. On the day of purchase, we discovered the battery was dead and I was told the car would be ready by noon the next the two individuals I worked with. On the day of purchase, we discovered the battery was dead and I was told the car would be ready by noon the next day. When I arrived as instructed, the battery had not come in yet and still needed to be ordered — that part I understood. What was frustrating was that no one called ahead to let me know before I made a 40-minute drive each way. I was then told it would be ready by 5pm that same day, only to receive a notification at 4:30pm saying it would not be ready until the following day. When the car was finally ready, I was told it had gone through detailing and would be ready in 45 minutes. I showed up an hour and a half later and detailing had not even started, so I took the car unwashed rather than make another trip. On top of that, I had repeatedly told the finance team I was not interested in an extended warranty, yet they continued to push one on me, which added unnecessary frustration to the process. More

by FELIX ROSADO Verified Customer Verified Customer

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Great experience working with this salesman. He was knowledgeable, low-pressure, and made the process smooth by minimizing unnecessary negotiation. He was easy to work with and helpful in findin He was knowledgeable, low-pressure, and made the process smooth by minimizing unnecessary negotiation. He was easy to work with and helpful in finding the right car for my needs More

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Great experience with everyone involved in the purchase and add on items. Will definitely use Corwin again. and add on items. Will definitely use Corwin again. More

by MRKSALTON Verified Customer Verified Customer

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Jeremy did an excellent job helping us find the perfect car. He took the time needed to find the right car, right trim and color. He did a great job. car. He took the time needed to find the right car, right trim and color. He did a great job. More

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Worst new car buying experience. Vehicle makes strange noises manufacture states is normal. Many weeks in service no resolution to situation or repair. Do not not buy 20225 RAV 4 Vehicle makes strange noises manufacture states is normal. Many weeks in service no resolution to situation or repair. Do not not buy 20225 RAV 4 or go to Corwin More

by GRAAT15 Verified Customer Verified Customer

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Lack of attention to detail - registration paperwork misspelled client’s last name. this will be a problem in titling and registering the vehicle. misspelled client’s last name. this will be a problem in titling and registering the vehicle. More

by CHRISTINE32 Verified Customer Verified Customer

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Jeremy was very good at keeping me up to date on my 4Runner until it was delivered. 4Runner until it was delivered. More

by Dawoolley Verified Customer Verified Customer

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Jeremy was great. I may have helped Corwin a lot by taking a high mileage truck off their hands! I believe I got a good deal, but I would highly recommend going with I may have helped Corwin a lot by taking a high mileage truck off their hands! I believe I got a good deal, but I would highly recommend going with "Certified Used" as opposed to as-is. More

by RJEDITOR Verified Customer Verified Customer

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The paperwork and the responses were good, efficient but I have the salesman show me stuff on the car and he was wrong. He doesn't know this car. So now there's a lot of things I don't know how to do and yo I have the salesman show me stuff on the car and he was wrong. He doesn't know this car. So now there's a lot of things I don't know how to do and you are 2 hours away from me. Plus the tires need balancing and I haven't had time to even bring it in. I wish he could have answered my questions correctly. And I would have rather had a different color interior but he didn't tell me that the one I want even exist. So he did not give me good information. Just cuz my experience was like this doesn't mean others people's will be it really was the salesman that was my problem. And I didn't realize it was a problem until I had a car and then I realized it was a problem. And then someone else told me there's a better interior. I might have to pay to have my interior changed because I can't see with the black. If he had told me all my choices I would have had something different in the first place. More

by vlhintz Verified Customer Verified Customer

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Jem was outstanding. She is extremely knowledgeable and very helpful. Jeremy was good to work with. She is extremely knowledgeable and very helpful. Jeremy was good to work with. More

by Jmc Verified Customer Verified Customer

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