Jeremy Matthews
Jeremy Matthews at Five Star Subaru of Grapevine
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Jeremy Matthews | Page 2

Internet Sales Professional

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

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4.9
74 Reviews
4.9

74 Reviews

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74 Reviews of Jeremy Matthews

December 03, 2023

Dealership Rating
Employee Rating

Very professional and attentive in a straightforward manner. You made car buying a good experience unlike other dealers. Well done. More

by ROBERTSLEETJR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Pham, Shane Hacker

Dec 04, 2023

Five Star Subaru of Grapevine responded

Robert, Thank you for shopping at Five Star Subaru. We look forward to the opportunity to serve you in the future, and we hope to make your next visit even more enjoyable. If you have any further feedback, please feel free to reach out our team at 817-438-1700. We appreciate your loyalty, and your satisfaction is our top priority. Best regards, Doug Laymon, Sales Manager

November 06, 2023

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I chose Five Star Subaru based on an on-air referral from Jerry Reynolds, the CarGuy. I'm so glad I did. Jeremy was non-pushy, informative, and helpful. Mr. Hooman introduced himself and was warm and welcomi More

by SMHENRY22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Hooman

Nov 07, 2023

Five Star Subaru of Grapevine responded

SMHENRY22, We're honored to be your trusted choice on Mr. Reynolds' recommendation. Should you have any questions, or need assistance enjoying your Crosstrek, please don't hesitate to reach out to 817-438-700. We're here to provide you with top-notch service and support. Thank you for your business and review, Doug Laymon, Sales Manager

November 04, 2023

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The service was great and the customer service was very helpful and professional. My sales person greeted me and chatted with me as well. Excellent experience More

by jw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lauren Cano, Rex So

Nov 05, 2023

Five Star Subaru of Grapevine responded

Jw, We are delighted to hear that you had a great service experience at Five Star Subaru. Our commitment to excellent customer service is paramount, and it's wonderful to know that you found our team to be helpful and professional. If you ever require further assistance or have any more feedback to share, please don't hesitate to reach out to 817-438-1700. Thank you for choosing Five Star Subaru! Best regards, Jake Ritter, Service Director

November 03, 2023

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I had a great experience at Five Star Subaru. Jeremy was very helpful in educating me on the '23 Forester that I ended up buying. From my trade in, to the closing, it was all done in under 2.5 hr More

by BRENTC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shane Hacker

Nov 04, 2023

Five Star Subaru of Grapevine responded

BRENTC, Treating our Five Star Subaru customers like family is at the heart of what we do, and we appreciate your recommendation of our dealership. Your kind words mean a lot to us, and we're here at 817-438-1700 whenever you need assistance. Thank you for your trust in Jeremy, and we look forward to serving you again in the future! Enjoy your Forester, Doug Laymon, Sales Manager

October 22, 2023

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The team at Five Star Subaru made us feel like family. I have never been treated more warmly. I feel like I was given a very fair deal and they beat the APR quote from my bank. We will be getting all our More

by MISTY2983
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenny Wilder, Lauren Cano , Blake Craft

Oct 23, 2023

Five Star Subaru of Grapevine responded

Congratulations MISTY2983! It's always our goal to provide exceptional service to our Five Star Subaru customers and ensure that you get the vehicle you truly desire. Please don't hesitate to reach out to 817-438-1700 with questions. We want to help you fully enjoy your new Subaru. Thank you for your business, Doug Laymon, Sales Manager

October 10, 2023

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Derek and Jeremy were extremely helpful in walking me through each car I looked at and ended up buying. They were thoughtful and kind in their advice. Derek was especially patient in all the step from go More

by JAWORSLEY6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 11, 2023

Five Star Subaru of Grapevine responded

Thank you, JAWORSLEY6, for shopping at Five Star Subaru. We remain available to you at 817-438-1700. Reach Derek, Jeremy, or me when you need our Subaru knowledge. We are happy to help you with all of your automotive concerns. Best regards, Doug Laymon, Sales Manager

October 05, 2023

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Employee Rating

Very friendly and helpful staff. I highly recommend this dealership and Subaru Forester Touring. Great !! More

by KAREN_IRAQ
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Kenny Wilder, Hayden Knowles

Oct 06, 2023

Five Star Subaru of Grapevine responded

Karen, Congratulations on your new Forester Touring from Five Star Subaru! Your complete satisfaction with your car and our services is the goal. Reach Hayden, Jeremy, Kenny, or me any time at 817-438-1700. Enjoy your ride! Take care, Doug Laymon, Sales Manager

September 22, 2023

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Employee Rating

Great customer service secures customers. All three were great! I will be back for a future purchase. More

by JVOLL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 22, 2023

Five Star Subaru of Grapevine responded

Hello JVOLL, We are excited to have earned your business and endorsement of Five Star Subaru. Congratulations on the purchase of your new car. If you have any technical or care-related inquiries, please don't hesitate to call us at 817-438-1700. We're here to assist you. Thank you, Doug Laymon, Sales Manager

September 13, 2023

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Easy process . Clean and tidy dealership. They took price in the cleanliness and presentation of their used cars. More

by TANGLE-SWINGS.0C
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Sep 14, 2023

Five Star Subaru of Grapevine responded

Hello TANGLE-SWINGS.OC, We appreciate the chance to have helped you find your car at Five Star Subaru. Reach Jeremy or me at 817-438-1700 if you have additional questions. We want you fully satisfied with your purchase. Thank you for your kind feedback. Sincerely, Doug Laymon, Sales Manager

September 08, 2023

Dealership Rating
Employee Rating

Jeremy was great to work with. He knew the product inside and out. I’ll be back. More

by KENNYBOB57
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 09, 2023

Five Star Subaru of Grapevine responded

Hello KENNYBOB57, We appreciate your endorsement of Jeremy and Five Star Subaru. We hope you stay in touch at 817-438-1700. Helping you fully enjoy your new car is our goal. Sincerely, Doug Laymon, Sales Manager

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