Jeremy Ricks | Page 14

Fast service, explains what they are going to do, goes over cost before the work begins. Friendly staff, over cost before the work begins. Friendly staff, More

by PAULROEBUCK56 Verified Customer Verified Customer

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Service was great, was treated with respect and well informed of the progress of my vehicle. Thanks Mike for keeping me update. informed of the progress of my vehicle. Thanks Mike for keeping me update. More

by GENEANDRENDA Verified Customer Verified Customer

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The service Department is great. Jeremy always takes care of me and handles everything that he needs to. He’s a good guy. Jeremy always takes care of me and handles everything that he needs to. He’s a good guy. More

by Joegut234 Verified Customer Verified Customer

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Mobile service is great! Wonderful service provider came to my house and had the job done in no time! Wonderful service provider came to my house and had the job done in no time! More

by BUBSMITH212774 Verified Customer Verified Customer

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They are always friendly and they always keep you informed on the vehicle status. It is a pleasure to work with them. Pricing is a bit high informed on the vehicle status. It is a pleasure to work with them. Pricing is a bit high More

by nodaisy066 Verified Customer Verified Customer

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Disappointed that I had to return to Beck to have them fix a leak after transmission service fix a leak after transmission service More

by brownsfantm Verified Customer Verified Customer

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The Beck Ford Sales and Service teams are TOP NOTCH! ! All knowledgeable and professional each and every time we visit. Special Kudos to Jeremy in Quick Lube and Joel in Sales. These gentlemen are to be ! All knowledgeable and professional each and every time we visit. Special Kudos to Jeremy in Quick Lube and Joel in Sales. These gentlemen are to be commended for their continued professionalism and friendly customer oriented service. We are devoted forever customers!! More

by katzmck Verified Customer Verified Customer

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I called the Quick Lane at around noon to determine if their work would allow them to deal with a leaking tire. The phone rang and went to voicemail. I assumed they were swamped and did not leave a mess their work would allow them to deal with a leaking tire. The phone rang and went to voicemail. I assumed they were swamped and did not leave a message. Within 5 minutes manager Jeremy Rick's called me back to see what I needed. I took my car in after 3:30. In less than an hour, they found a screw, patched my tire and had me in my way. Kudos to Jeremy for great customer service. It is the reasonI keep going back More

by JERWARREN Verified Customer Verified Customer

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On numerous occasions I had my vehicle serviced at the QuickLane. Each time they did a brake inspection and told me something different. First time I was told the front brakes needed to be replaced, the n QuickLane. Each time they did a brake inspection and told me something different. First time I was told the front brakes needed to be replaced, the next time I was told they were alright, the next time I was told they needed to be replaced and the next time I was told they didn't need replacing, instead I was told the back brakes needed to be replaced. This does not give me any confidence at all about the technicians employed at Beck QuickLane. I have been told that I needed a new air filter, but less than a week before I had replaced the air filter myself. It seems that Beck QuickLane is doing nothing but trying to pad their wallets. I won't be returning to Beck QuickLane or doing any future business with Beck, If anyone asks me for any recommendations as to where to go for service on their vehicles, it won't be to Beck QuickLane. You have lost a loyal customer. More

by DADDYOSCULLY Verified Customer Verified Customer

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his is NOT about the dealer, but about the Fast Lane Service that they have. They are genuinely concerned about their customers. I had bad tires, and they showed me just how bad they were. With having f Service that they have. They are genuinely concerned about their customers. I had bad tires, and they showed me just how bad they were. With having front wheel drive, they took the worst two tires and put them on the rear. One of them was so bad that they suggested putting on the spare, which I agreed with. They could have just let me go, and change it on my own when it went flat. But they didn't do that, because they cared about their customers safety and wellbeing. Thank you to the Beck Ford Fast Lane Service team. L.W.McQueary / 2018 Ford Flex More

by OLDTROLL57 Verified Customer Verified Customer

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