Jeremy Zabell | Page 23

Great staff, easy peoccess This is my second Kia Optima. I love the brand and the sales staff friendly and curious. They treat me like family every time I come in. Keep up the This is my second Kia Optima. I love the brand and the sales staff friendly and curious. They treat me like family every time I come in. Keep up the great work. More

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Used car purchase I had a very pleasant experience buying a car from Spitzer Kia, Cleveland. Josh Valentine, our salesman, got us a nice Mazda for the money I said I w I had a very pleasant experience buying a car from Spitzer Kia, Cleveland. Josh Valentine, our salesman, got us a nice Mazda for the money I said I wanted to spend. No pressure or gimmicks. I will be seeing him next year for another car and will be there every week for the free car washes. Jeremy and freddy were pleasure to work with as well. Thanks More

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First car buying experience The whole staff was wonderful and friendly. I didnt feel pressured into my decision. Carisa was amazing, she helped with all my needs as did Freddy. M The whole staff was wonderful and friendly. I didnt feel pressured into my decision. Carisa was amazing, she helped with all my needs as did Freddy. My SUV is everything I wanted, and the staff made sure I was satisfied. It was an overall good experience for my first car purchase. More

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Oil change I'm been dealing with Spitzer for guite a few years now and I'm still very happy with them Jim always gets me the car I'm looking for and the service I'm been dealing with Spitzer for guite a few years now and I'm still very happy with them Jim always gets me the car I'm looking for and the service department is very thorough they get you in and out when they say they will. If you are looking for a trusted dealership and service department then this is the go to place. The finance department works with you and they are very helpful and efficient. More

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Superb Experience! I have been wanting an suv for quite a while now & since I had a Kia already, I finally took the step & went to Spitzer Kia. Mercedes was such a delig I have been wanting an suv for quite a while now & since I had a Kia already, I finally took the step & went to Spitzer Kia. Mercedes was such a delight & helped me every step of the way. I love her funny, spunky personality, which helped make the process go a litle smoother. She understood my payment range & through some negotiations, we finally came to an agreed price that I’m happy with. I’m beyond estatic with my decision to purchase at Spitzer. I will definitely make recommendations to family & friends who are looking for a new vehicle. More

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Another great experience at Spitzer Kia Paul took his time getting to know us and helped us choose the perfect car for us. He explained every detail of the car so we were all ready to roll Paul took his time getting to know us and helped us choose the perfect car for us. He explained every detail of the car so we were all ready to roll when we left with our new 2018 Soul. The manager sat worth us for a while, too. They really made us feel valued as customers. Even the part everyone dreads, financing, was done with professionalism and kindness! Thank you to everyone! More

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Great experience Found a great price on a van for my crazy family life . Everyone was super friendly, I got the deal I was looking for on my trade, and an awesome rat Found a great price on a van for my crazy family life . Everyone was super friendly, I got the deal I was looking for on my trade, and an awesome rate on the loan. Carisa, Jeremy, and Freddy made this my best car buying experience to date! Thanks for the help on a cold winter day. More

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Exceeded Expectations Buying a car isn't one of the things that would be a part of my Top 5 things to do as a consumer.......but after my experience with Paul Mlady at Spit Buying a car isn't one of the things that would be a part of my Top 5 things to do as a consumer.......but after my experience with Paul Mlady at Spitzer Kia, I have relaxed on the aforementioned statement. I chose Spitzer because of their ties to the NE Ohio area. I was pleasantly surprised at not only at the level of courtesy and professionalism by everyone, but the understanding and consideration taken into account with my primary concerns and items of importance. Whether you choose to purchase a vehicle from Spitzer Kia or not, I recommend you visit the fine people there and at least give them the opportunity to exceed your expectations....as they did mine. My Thanks to everyone whom I encountered at Spitzer, your efforts were greatly appreciated! More

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I love my Dodge Ram 1500 I had been in the market for a truck for a couple of months but I couldn't find one that I figured was a good fit for me. Luckily Kiyyah was able at I had been in the market for a truck for a couple of months but I couldn't find one that I figured was a good fit for me. Luckily Kiyyah was able at to help me get the truck I wanted. It had everything I had been been looking for and the price was decent. She went above and beyond my expectations for customers service. I would defiantly recommend her!!!! More

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Mixed emotions Mostly, the sales women were friendly ,personable and helpful; however, because it was near closing time and the deal was made shortly before, I felt Mostly, the sales women were friendly ,personable and helpful; however, because it was near closing time and the deal was made shortly before, I felt rushed through the buying/signing process without having had time to really think about certain things. I'm pretty sure i got screwed on the mileage allowance for the lease term. Avg mile allowance for anything regarding vehicles is 12,000-15,000 miles a year and I got 10,000. Ridiculous. Wasn't told that until after signing during recap of sale. Wasn't happy about it, and I'm certain that it's typical dealership managers' antics. They're ruthless! The service department is excellent. More

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