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Jermaine Heard
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Jermaine Heard
Service Advisor
Russ Darrow Metro Chrysler Dodge Jeep RAM
10901 W Metro Auto Mall
Milwaukee, WI 53224
11 Reviews
Dealership Experience
10 yrs, 2 mos
11 Reviews
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11 Reviews of Jermaine Heard
April 18, 2025
The service dept was efficient, and Mike (at the counter upon arrival) was friendly, and very helpful - He explained everything to me and they were able to get my car checked out in a timely manner! I was upon arrival) was friendly, and very helpful - He explained everything to me and they were able to get my car checked out in a timely manner! I was very happy that I brought my car here 😀 More
by labarczak62
Verified CustomerOther Employees Tagged: Michael Reichert
April 12, 2025
Please add tea options and snack options back to the waiting area. There is a 15 word minimum for some reason for this. waiting area. There is a 15 word minimum for some reason for this. More
by Muwoeli23
Other Employees Tagged: John Vansickle, Tyler Headdy, Clayton Duckworth, Megan Villmow, Kristian Heinrich, Adrian Flores, Brian Semmelmann, Martin Rehfeldt, Shane Bode
April 03, 2025
I was only in for an oil change and we had to get it all within 30 minutes.I'm guessing it was great service within 30 minutes.I'm guessing it was great service More
by sparkyman1973
Other Employees Tagged: John Vansickle, Megan Villmow, Kristian Heinrich, Adrian Flores, Michael Reichert
February 25, 2025
Jermaine Heard is a great employee. He goes above and beyond for his customers and very understanding when it comes to customers. I alway deals with him when having my car services. He goes above and beyond for his customers and very understanding when it comes to customers. I alway deals with him when having my car services. More
by J
Other Employees Tagged: Kristian Heinrich
February 11, 2025
Staff was friendly they handle my needs with care I was in and out appreciate the wonderful services you guys provide in and out appreciate the wonderful services you guys provide More
by BEEFAIR2
Other Employees Tagged: John Vansickle, Megan Villmow, Kristian Heinrich, Adrian Flores, Michael Reichert
February 11, 2025
Good at what he knows best for you by listening very knowledgeable of the products you sell knowledgeable of the products you sell More
by CARNETTPOWELL
Other Employees Tagged: John Vansickle, Megan Villmow, Kristian Heinrich, Adrian Flores, Michael Reichert
January 31, 2025
I would never recommend anyone to go there the service is trash and all the want is money trash and all the want is money More
by EDDIEJACKSON353
Other Employees Tagged: Megan Villmow, Kristian Heinrich, Adrian Flores, Michael Reichert , Zivorad Filipovic
January 30, 2025
I didn't have any problems everything went well. We enjoy working with Russ Darrow and look forward to the next time. We enjoy working with Russ Darrow and look forward to the next time. More
by TWKERNAN
Other Employees Tagged: John Vansickle, Megan Villmow, Kristian Heinrich, Adrian Flores, Michael Reichert
January 21, 2025
Megan, took care of a problem I had with my doors on my Jeep Sahara. I let it drag on for a few months. she was always courteous and said bring it in anytime. She never made me feel. It was a problem that Jeep Sahara. I let it drag on for a few months. she was always courteous and said bring it in anytime. She never made me feel. It was a problem that I created. In the service department took care of it expeditiously. Very satisfied with them. More
by ROBOJOE1972
Other Employees Tagged: Megan Villmow
January 20, 2025
This fearless hip is fabulous every time I have went they seem to always get me in and out with great customer service. seem to always get me in and out with great customer service. More
by LANETTECZYSZ
Other Employees Tagged: John Vansickle, Clayton Duckworth, Megan Villmow, Kristian Heinrich, Adrian Flores, Michael Reichert , Zivorad Filipovic, Codey Lambert, Sumya Stoflet
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