Jermaine Heard

Great customer service and a customer first impression Thank you for everything I am happy to be a customer of yours for my last 3 car purchases Thank you for everything I am happy to be a customer of yours for my last 3 car purchases More

by DANIELSEBASTIAN84 Verified Customer Verified Customer

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The staff there was very respectful and helpful with helping me get things situated about my vehicle and giving me acknowledgment of what’s going on with my vehicle helping me get things situated about my vehicle and giving me acknowledgment of what’s going on with my vehicle More

by Ken Williams Verified Customer Verified Customer

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My experience was normal. Jermaine did a good job helping in the first initial visit. I called back to speak with him again but he wasn't in. Not sure if he got the message to Jermaine did a good job helping in the first initial visit. I called back to speak with him again but he wasn't in. Not sure if he got the message to return my call. I had more questions about the inspection and possibly getting a quote. More

by jermaine.burrage Verified Customer Verified Customer

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Very disrespectful un professional scamming I have everyone recorded gonna get fox 6 there I’ll be having a car for free all the stuff I have everyone recorded gonna get fox 6 there I’ll be having a car for free all the stuff I have More

by NIKEYAHARRIS26 Verified Customer Verified Customer

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Jermaine Herd is the best service advisor and should be commended for his initiative and dedication. Jermaine single handedly directed me to sales (Clayton) who expedited the sale of my 2025 Jeep Grand C commended for his initiative and dedication. Jermaine single handedly directed me to sales (Clayton) who expedited the sale of my 2025 Jeep Grand Cherokee. This is the truck of my dreams and I’m over the moon on every aspect of the vehicle and how well it performs. More

by adamzfish3 Verified Customer Verified Customer

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Been dealing with Russ Darrow since the 76th St location. They've always been professional and courteous each visit. My last 3 vehicles have come from them. Service department fast and efficient They've always been professional and courteous each visit. My last 3 vehicles have come from them. Service department fast and efficient More

by Keonna17@ Verified Customer Verified Customer

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Very professional and timely service Thanks for ordering my parts and getting them delivered so my work was completed my parts and getting them delivered so my work was completed More

by dr.cdchilds Verified Customer Verified Customer

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As a repeat customer, I’m so pleased with this purchase because from the beginning, AJ developed a connection that helped him find my vehicle, price and trust. Then with Clayton’s support they closed the because from the beginning, AJ developed a connection that helped him find my vehicle, price and trust. Then with Clayton’s support they closed the deal! Clayton D. walked with me through the process which wasn’t long at all and then presented me with the keys to my new Jeep Grand Cherokee, an amazing vehicle from an amazing Team. Thank you Russ Darrow team!! P,S,….Huge thanks to Jermaine, my Russ Darrow Service Advisor for his direction. That started the process!! Peace More

by adamzfish3 Verified Customer Verified Customer

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Always great I have always had a good experience working with Russ Darrow and Jason Suhm with Russ Darrow and Jason Suhm More

by rjgarrison77 Verified Customer Verified Customer

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They work very well with their costumes and fine ways to make everything go smoothly and good make everything go smoothly and good More

by Ronsomreginald65 Verified Customer Verified Customer

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