

Jermaine Heard
Service Advisor
Russ Darrow Metro Chrysler Dodge Jeep RAM
10901 W Metro Auto Mall
Milwaukee, WI 53224
Dealership Experience
10 yrs, 3 mos
18 Reviews
Write a Review18 Reviews of Jermaine Heard
June 11, 2025
Most of my experience has been with the service department, which I found to be excellent. Purchasing a new Jeep was relatively painless, however, it could’ve been far more efficient if I dealt wit department, which I found to be excellent. Purchasing a new Jeep was relatively painless, however, it could’ve been far more efficient if I dealt with Clayton Duckworth directly. More
Other Employees Tagged: Clayton Duckworth, Kevante Hamilton, Michael Reichert
June 07, 2025
They ALWAYS ALWAYS GET Me Right! ! Work I thought would take a couple days was done over night!! Keep up the Good Work Service Team! ! Work I thought would take a couple days was done over night!! Keep up the Good Work Service Team! More
Other Employees Tagged: Kristian Heinrich
June 03, 2025
Excellent work and excellent service thank you for your business I have been going there for years business I have been going there for years More
Other Employees Tagged: Megan Villmow, Kristian Heinrich
June 03, 2025
Awesome service team. Listens to your concerns and hunts to find a way to solve the problem Listens to your concerns and hunts to find a way to solve the problem More
Other Employees Tagged: Megan Villmow , Oscar
May 16, 2025
The Svc was good 👍 and the Svc personal did a good job on Svc to my vehicle. on Svc to my vehicle. More
Other Employees Tagged: John Vansickle, Megan Villmow, Kristian Heinrich, Adrian Flores, Michael Reichert
April 18, 2025
The service dept was efficient, and Mike (at the counter upon arrival) was friendly, and very helpful - He explained everything to me and they were able to get my car checked out in a timely manner! I was upon arrival) was friendly, and very helpful - He explained everything to me and they were able to get my car checked out in a timely manner! I was very happy that I brought my car here 😀 More
Other Employees Tagged: Michael Reichert
April 12, 2025
Please add tea options and snack options back to the waiting area. There is a 15 word minimum for some reason for this. waiting area. There is a 15 word minimum for some reason for this. More
Other Employees Tagged: John Vansickle, Clayton Duckworth, Megan Villmow, Kristian Heinrich, Adrian Flores, Brian Semmelmann, Martin Rehfeldt, Shane Bode , Tyler Headdy
April 03, 2025
I was only in for an oil change and we had to get it all within 30 minutes.I'm guessing it was great service within 30 minutes.I'm guessing it was great service More
Other Employees Tagged: John Vansickle, Megan Villmow, Kristian Heinrich, Adrian Flores, Michael Reichert



