Jermaine Heard | Page 3

Not so good My car is not the same anymore! I'm very disappointed with this location I'm very disappointed with this location More

by Forde781 Verified Customer Verified Customer

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It's so hard getting in touch with anyone at this dealership. Their communication is at an all time low, so low that it practically doesn't exist. They give you the run around all day long and tell l dealership. Their communication is at an all time low, so low that it practically doesn't exist. They give you the run around all day long and tell lies constantly. I will never deal with this dealership again. Even when you ask yo speak with upper management, nothing ever gets resolved and upper management doesn't respond back either. More

by STEELE_SOLO Verified Customer Verified Customer

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Excellent The service is excellent. The staff are knowledgeable and friendly. Would definitely recommend The service is excellent. The staff are knowledgeable and friendly. Would defini The staff are knowledgeable and friendly. Would definitely recommend The service is excellent. The staff are knowledgeable and friendly. Would definitely recommend to everyone More

by maeclevenger Verified Customer Verified Customer

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Friendly service, clean environment and knowledge staff. My vehicle was ready in the timeframe that I was advised it would be. Jermaine is always a pleasure to work with! My vehicle was ready in the timeframe that I was advised it would be. Jermaine is always a pleasure to work with! More

by LATASHA_CARNEY Verified Customer Verified Customer

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Great customer service and a customer first impression Thank you for everything I am happy to be a customer of yours for my last 3 car purchases Thank you for everything I am happy to be a customer of yours for my last 3 car purchases More

by DANIELSEBASTIAN84 Verified Customer Verified Customer

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The staff there was very respectful and helpful with helping me get things situated about my vehicle and giving me acknowledgment of what’s going on with my vehicle helping me get things situated about my vehicle and giving me acknowledgment of what’s going on with my vehicle More

by Ken Williams Verified Customer Verified Customer

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My experience was normal. Jermaine did a good job helping in the first initial visit. I called back to speak with him again but he wasn't in. Not sure if he got the message to Jermaine did a good job helping in the first initial visit. I called back to speak with him again but he wasn't in. Not sure if he got the message to return my call. I had more questions about the inspection and possibly getting a quote. More

by User-5588519ffa Verified Customer Verified Customer

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Very disrespectful un professional scamming I have everyone recorded gonna get fox 6 there I’ll be having a car for free all the stuff I have everyone recorded gonna get fox 6 there I’ll be having a car for free all the stuff I have More

by NIKEYAHARRIS26 Verified Customer Verified Customer

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Jermaine Herd is the best service advisor and should be commended for his initiative and dedication. Jermaine single handedly directed me to sales (Clayton) who expedited the sale of my 2025 Jeep Grand C commended for his initiative and dedication. Jermaine single handedly directed me to sales (Clayton) who expedited the sale of my 2025 Jeep Grand Cherokee. This is the truck of my dreams and I’m over the moon on every aspect of the vehicle and how well it performs. More

by adamzfish3 Verified Customer Verified Customer

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Very professional and timely service Thanks for ordering my parts and getting them delivered so my work was completed my parts and getting them delivered so my work was completed More

by dr.cdchilds Verified Customer Verified Customer

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