Jermaine Nelson | Page 18

Absolutely great service! Will be going back anytime I have to get my Kia serviced. have to get my Kia serviced. More

by sierra1711 Verified Customer Verified Customer

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Jermaine Nelson & Pernell Harrigin were amazing in helping my family and I leave with our first new car! They have great personalities and are very knowledgeable people. I look forward to visits there helping my family and I leave with our first new car! They have great personalities and are very knowledgeable people. I look forward to visits there in the future and recommending everyone I know to Lowkey Kia! Keep it up! More

by Marissa Patrick Verified Customer Verified Customer

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Unethical, service tech, they lie about things that need servicing and tell you they need to order parts. Got a second opinion from another dealership and I didn't need to pay anything. They fixed the issue servicing and tell you they need to order parts. Got a second opinion from another dealership and I didn't need to pay anything. They fixed the issue and didn't need any parts. I Have not had a good customer service experience there from the sales guys also. Always trying to overpriced and overcharge. When you don't buy they have a nasty attitude. More

by SBYOUNG651 Verified Customer Verified Customer

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I love this dealership because of the way Dave in service treats me as a customer. I believe him to be honest and straight forward. He makes me feel like Lokey family, yet he is professional and knowledgeabl treats me as a customer. I believe him to be honest and straight forward. He makes me feel like Lokey family, yet he is professional and knowledgeable. I’m no longer impressed with the service manager, because my significant other, who is a top car salesman in Bradenton called him and left 3 messages and I called him and 3 messages and he has never called either of us in return. It is as if we were not important and our questions regarding my car sitting on his lot for 3 to 4 months didn’t matter. As customers, when a manager doesn’t call you back, they have shown you your worth as a customer to them. A reassuring call was all we were looking for and then we left a message for the sales manger because Howard, my sig other was thinking maybe it’s time I purchase another vehicle, but he never called him back either. So the bottom line is that if not for Dave, I would not return to Lokey. Something has changed, because I have dealt with this company for years, bought 3 cars here, but I’m not sure where I’ll buy my next car. So, so disappointed with the management’s customer service skills. But love Dave in service! More

by mizzcuyjet1 Verified Customer Verified Customer

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From the sales people to the service department this dealership is the best. They always follow through with what they say they are going to do, in a timely manner, and keep you notified of the progress dealership is the best. They always follow through with what they say they are going to do, in a timely manner, and keep you notified of the progress on your vehicle. More

by Scion6500 Verified Customer Verified Customer

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Great friend, helpful, accommodating service and exceptional work provider for new car buyers great stuff exceptional work provider for new car buyers great stuff More

by Shanemcpie Verified Customer Verified Customer

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They made it real easy to buy a car! Jermaine was excellent and very professional. excellent and very professional. More

by Drjoeku Verified Customer Verified Customer

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Best Dealership every and the best service I've experienced ever. Was not even expecting to buy a new vehicle! Thank you! experienced ever. Was not even expecting to buy a new vehicle! Thank you! More

by rose.messimore2 Verified Customer Verified Customer

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Fast, friendly and efficient. Love getting the car into the hands of Lokey Kia technicians for service. It's each time a home run. the hands of Lokey Kia technicians for service. It's each time a home run. More

by thetapro Verified Customer Verified Customer

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Very efficient and knowledgeable. Easy to work with. Great service on the lot and with financing dept Great service on the lot and with financing dept More

by Mpetersnha Verified Customer Verified Customer

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