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Jerome Rucker
Jerome Rucker at Armory Chrysler Jeep Dodge Ram FIAT of Albany

Jerome Rucker | Page 5

Certified Sales Consultant

Armory Chrysler Jeep Dodge Ram FIAT of Albany

960 Central Ave
Albany, NY 12205

4.7
91 Reviews

Jerome Rucker initially came to Armory to pitch a promotional service to us, but ended up inadvertently pitching himself instead. Rucker was hired on the spot after impressing a former manager with his ability to sell. "He said, if you can sell me that, you can definitely sell cars," Rucker recalled. Years later and the Albany native hasn't looked back, spending almost half of his decade-long career in the car industry with us. He believes it's Armory's expansive inventory, incredible service department, and the professional demeanor of our employees that sets us apart. Though he has a lot to be proud of professionally, Rucker says his greatest accomplishment was getting five kids through college, and one through the Marines. He's also a big sports fan, opting to spend his free time volunteering as a basketball coach, fishing, or just enjoying the outdoors.

4.7

91 Reviews

Write a Review

91 Reviews of Jerome Rucker

August 26, 2024

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Employee Rating

My service team always takes care of me. I continue to return because I trust Paul Cassala, Bill Comtois, and Jesse Cramer More

by WINEWOLF3
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Billy Comtois, Lisa Stewart

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Aug 27, 2024

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

We are very happy to have provided you with such a positive experience! We'll pass along your compliments to Paul, Bill, and Jesse. We sincerely value your business and look forward to your next visit. Best Regards, Armory Customer Relations Team

August 23, 2024

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They are always great. Get me in and out and the car is always in tip top shape. More

by mmg0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Mackay, Billy Comtois

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Aug 25, 2024

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Armory Chrysler Jeep Dodge Ram FIAT of Albany. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Armory Customer Relations Team

August 22, 2024

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Fast service great workers I will definitely be back when the next time I need service More

by Laquasia Brigman
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Service Time
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Recommend Dealer
Yes
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Aug 22, 2024

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you, Laquasia! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Armory Chrysler Jeep Dodge Ram FIAT of Albany. Best Regards, Armory Customer Relations Team

Aug 22, 2024

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for the great review! We’re glad you enjoyed our fast service and friendly team. We appreciate you choosing Armory CDJR of Albany and look forward to your next visit, Laquasia!

August 15, 2024

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I love armory cause they are good an work with you. i definitely gotta say I would recommend anyone . More

by jlcwdc1107
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Recommend Dealer
Yes
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Aug 15, 2024

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you very much for your positive review and recommendation! We appreciate you choosing Armory CDJR of Albany and look forward to serving you again. If you need anything else in the future, just give us a shout. Until next time, safe travels!

August 14, 2024

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They broke my windshield and tried to blame it on me which it wasn’t my fault but they still fixed it but I rise you if you go in there to get something fixed, take a picture of your vehicle before you More

by Indie
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Recommend Dealer
No
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Aug 17, 2024

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Indie, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Best Regards, Armory Customer Relations Team

August 12, 2024

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I went in for an oil change. Everything went according to plan and all worked out smoothly with great customer service. More

by Lilmina48
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Recommend Dealer
Yes
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Aug 12, 2024

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Armory Chrysler Jeep Dodge Ram FIAT of Albany to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Armory Customer Relations Team

July 17, 2024

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Employee Rating

Fast good work staff was nice and helpful and straight with me got me in and out More

by dcoger
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Service Time
Recommend Dealer
Yes
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Jul 17, 2024

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Armory Customer Relations Team

June 24, 2024

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Good service and very polite service reps! I was please with the time it took to complete my service issues !!! More

by LORET12180
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Nick Mackay, Billy Comtois, Carolyn Hendrickson, Brian Walts, Dave Crist, Lisa Stewart

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Jun 24, 2024

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Armory Chrysler Jeep Dodge Ram FIAT of Albany to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Armory Customer Relations Team

June 15, 2024

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Employee Rating

Always an excellent buying process at Armory Returning customer of 20 years Jerome Rucker was knowledgeable and very helpful through out the journey More

by ZAFER.ULUKAYA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Mackay, Billy Comtois, Carolyn Hendrickson, Brian Walts, Dave Crist

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Jun 17, 2024

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Armory Chrysler Jeep Dodge Ram FIAT of Albany! Best Regards, Armory Customer Relations Team

June 08, 2024

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Employee Rating

Jerome was not pushy, he worked with us well, got a good deal on a great vehicle More

by staceymd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jun 09, 2024

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you, Stacey! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Armory Chrysler Jeep Dodge Ram FIAT of Albany. Best Regards, Armory Customer Relations Team

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