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Jerry Adams
Jerry Adams at Shottenkirk Ford Jasper

Jerry Adams | Page 9

Service Advisor

Shottenkirk Ford Jasper

868 GA-515
Jasper, GA 30143

5.0
316 Reviews
5.0

316 Reviews

Write a Review

316 Reviews of Jerry Adams

October 24, 2024

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Employee Rating

Jerry is by far one of the best service advisors I've ever worked with. Very informative and timely, no pressure for me to get extra work done. Definitely will be returning for future work. More

by John A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ivan Clarke, Renold Bridgemohan, Taylor Landry, Scott Disalvo, Brian Hughes , Rick Biles, Laura Collins, Kara Jordan, Tammy Ross

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Oct 25, 2024

Shottenkirk Ford Jasper responded

John, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 24, 2024

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Employee Rating

Kind, courteous service advisor who always answers whatever questions I have and ensures my Fusion is ready for the road. More

by Nathan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 25, 2024

Shottenkirk Ford Jasper responded

Nathan, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Jasper!

October 24, 2024

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Employee Rating

There were several customers and it took a little bit longer than usual but other than that it was good More

by ANDYMBUTLER51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Taylor Landry, Scott Disalvo, Brian Syme, Brian Hughes , Laura Collins, Kara Jordan, Tammy Ross

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Oct 25, 2024

Shottenkirk Ford Jasper responded

ANDY, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Ford Jasper in the future!

October 24, 2024

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Employee Rating

Jerry did an outstanding job working with the extended warranty and myself to get my vehicle fixed. Thanks Jerry! More

by JamesWanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Syme

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Oct 25, 2024

Shottenkirk Ford Jasper responded

James, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 19, 2024

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Employee Rating

Always very friendly and patient. They are prompt and welcomes business.. will definitely get my business again! More

by KYLEJ0621
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Syme

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Oct 21, 2024

Shottenkirk Ford Jasper responded

KYLE, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Ford Jasper in the future!

October 19, 2024

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Employee Rating

Very helpful to me. I just lost my husband and first time with dealing with car issues on my own. Very clear in explaining what was wrong. Thanks More

by JLSCHWENK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Syme , Kara Jordan

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Oct 21, 2024

Shottenkirk Ford Jasper responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 18, 2024

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Employee Rating

All work completed and on time to my satisfaction. Kara Jordan is a 5-star employee, she takes the time to explain everything and has an excellent attitude, Se works in a hectic environment and handl More

by CARL.BAUMAN2332
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kara Jordan

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Oct 21, 2024

Shottenkirk Ford Jasper responded

CARL, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Jasper!

October 04, 2024

Dealership Rating
Employee Rating

Buying a char is a challenge but the team was very helpful. Very well informed and thorough! Would buy again in the future! Very good experience with all team members including the service group! More

by pgport321
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ivan Clarke, Kristi Stewart, Randy Pigue , Vernon McDonald

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Oct 07, 2024

Shottenkirk Ford Jasper responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!

October 04, 2024

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Employee Rating

Jerry did a great job; he was very attentive, answered questions, and kept me up to date. More

by HANKDUNLAP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Syme

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Oct 07, 2024

Shottenkirk Ford Jasper responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 30, 2024

Dealership Rating
Employee Rating

Another great visit with this Shottenkirk service team. I'm glad I can actually speak to a real service advisor when scheduling an appointment rather than the automated answering service. More

by RBROWN47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 01, 2024

Shottenkirk Ford Jasper responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Ford Jasper!

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