"A few bumps in the road... But they are committed to helping"
What started as a wonderful experience took an unfortunate negative turn. With that being said, I'm altering this review because both Chris and Rodney had and have a commitment to rectifying any problem. I contacted them about my issues and was able to talk about it to come to a positive conclusion.
We met with Julia Trese twice to discuss the purchase of a CRV. Julia is very friendly, helpful, and knowledgeable. She answered all our questions patiently, without ever being pushy. She helped us find exactly what we needed. We negotiated the price with Lindsay, who gave us several options, and got us a truly great deal. Jerry Anderson processed the paperwork, and gave all the final details clearly, precisely, and in a timely way. We are completely satisfied. Thanks!
"Very helpful and friendly "
Very professional and friendly staff! I loved Destynee she was fantastic!! I loved that she was just as excited as I was about my new vehicle purchase!! Heath worked hard to get me within my budget and make the deal happen!
"A great day with the BEST people. "
Our salespeople Destynee Schalk helped to make our buying experience fun, professional and customer focused. Destynee listened very closely to my wife, as she described how our family van had been totaled. Though it was just a vehicle it had carried our family through vacations, band camps and dance recitals. Though our kids our grown my wife is not wanting to let go of the "van life yet." She had seen a Kia sedona on sale on line and wanted to look at that one. Destynee looked at the picture double checked inside and someone else was having paperwork drawn up on it. This did not stop Destynee's enthusiasm or determination to help my wife find the right vehicle. She took us to 2 different vehicles. Jeep vehicle we test drove it and it was Awesome. Then she suggested another Kia Sorento that was parked next to the jeep. After test driving the Kia we had a problem...Both vehicles were incredible. It was really that close Destynee helped my wife go down her list of priorities one at a time and compare features on both vehicles. The Kia hit all the marks.
Other Employees Tagged:
Destynee Schalk five stars
The staff was extremely polite and helpful. Our car buying experience was easy and stress-free. We will definitely use Honda of Cleveland for the next car we buy.
"Pretty great "
- Vasquez 01
This dealership was great to go to; the employees were very friendly and kind and honest, which is a great quality to find in a sales person since buying a car is no joke.
"Honda of Cleveland was the right choice. "
Michael Ray showed me just what I asked for and within my budget. So I bought it! And he walked me through the whole process ensuring I knew the next step. And answered all my questions. Everyone was very helpful and friendly. I’ll definitely buy from them again.
"Great experience! "
Jeff Marks was amazing. We told him what we we’re looking for he gave us two great options and was very accommodating. Highly recommend.
I will forever purchase a vehicle at Honda of Cleveland. They made my car buying experience easy and flawless. I will definitely recommend this dealership.
"Best dealership ever!!!"
Everyone was SO helpful and kind!!!! I will recommend this place to any and every one!!!! They went ABOVE AND BEYOND FOR ME!!!! I now have my dream car at 23!