Jerry Chavez
Jerry Chavez at Santa Cruz Toyota

Jerry Chavez | Page 4

Service Consultant

Santa Cruz Toyota

4200 Auto Plaza Dr
Capitola, CA 95010

Contact Me
4.6
60 Reviews
4.6

60 Reviews

Write a Review

60 Reviews of Jerry Chavez

March 26, 2026

Dealership Rating
Employee Rating

I’ve been doing business with Santa Cruz Toyota since 1993 and always been very satisfied with the customer service and would highly recommend Toyota to anyone! More

by donzo462
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lea Clarke, Mark Schultz

Mar 26, 2026

Santa Cruz Toyota responded

We appreciate your loyalty since 1993 and are delighted to know our service continues to meet your expectations. Thank you for recommending Toyota and entrusting us with your RAV4 maintenance.

March 18, 2026

Dealership Rating
Employee Rating

Friendly, prompt, helpful, and informative Jerry was great! My service went smoothly with him and he was very transparent and informative of everything that was happening More

by hoffka2
Recommend Dealer
Yes

Other Employees Tagged: Jerry Chavez

Mar 18, 2026

Santa Cruz Toyota responded

Thank you so much for the outstanding rating! Our team enjoyed having you here, and we look forward to your next visit.

March 03, 2026

Dealership Rating
Employee Rating

I took my car in for an 40K mile service. The staff was Easy to work with. The car was done in the time quoted. VERY Competent service department. More

by phil.marla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 04, 2026

Santa Cruz Toyota responded

Thank you for your business, Phil! Our team enjoyed assisting you, and we look forward to your next visit.

February 19, 2026

Dealership Rating
Employee Rating

Promised a call by 1200, with car done by likely 3pm. I had to call and leave a message at 2:30 for status, car not ready until later. Jerry was nice but didn’t call as promised. More

by tracy33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 20, 2026

Santa Cruz Toyota responded

Thank you for taking the time to share this with us! We apologize for the less-than-outstanding visit, and our team hopes to have the opportunity to earn your business again in the future. Please reach out if you have any other concerns!

February 08, 2026

Dealership Rating
Employee Rating

Awesome customer service Made the experience easy and issues were explained very clear I would come back again More

by steeler9980
Recommend Dealer
Yes

Other Employees Tagged: Jerry Chavez

Feb 09, 2026

Santa Cruz Toyota responded

Thank you for your business! Our team enjoyed assisting you, and we look forward to your next visit.

January 30, 2026

Dealership Rating
Employee Rating

Service was great! Rental car area was okay. Better customer service in my opinion. Anyone client facing should be friendly and welcoming. I did not feel that way when More

by Sarahnewhouse27
Recommend Dealer
Yes

Other Employees Tagged: Jerry Chavez

Jan 30, 2026

Santa Cruz Toyota responded

Thank you so much for the great review and your business! Our team truly enjoyed having you here, and we wish you all the best. Come on back to see us!

January 16, 2026

Dealership Rating
Employee Rating

My car is like new again. I will always bring it back for what it needs More

by dianavalentine255
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 16, 2026

Santa Cruz Toyota responded

Thank you for your business, Diana! Our team enjoyed assisting you, and we look forward to your next visit.

January 14, 2026

Dealership Rating
Employee Rating

Jerry went above and beyond to ensure that my car was completed and completely serviced on the scheduled day.He was courteous and professional. I appreciate all of your assistance. More

by Sugarmia06
Recommend Dealer
Yes

Other Employees Tagged: Jerry Chavez

Jan 15, 2026

Santa Cruz Toyota responded

Thank you for taking the time to share your experience with us. It was a pleasure having you here, and our team hopes to see you again!

January 13, 2026

Dealership Rating
Employee Rating

Really good Service was timely, excellent and very professional, waiting in the dealership was really pleased More

by guatereu1980
Recommend Dealer
Yes

Other Employees Tagged: Jerry Chavez

Jan 14, 2026

Santa Cruz Toyota responded

Thank you so much for the outstanding rating! Our team enjoyed having you here, and we look forward to your next visit.

January 06, 2026

Dealership Rating
Employee Rating

Professional, considerate, and courteous service. They were prepared to assist me with any car-related issues I had. More

by Sugarmia06
Recommend Dealer
Yes

Other Employees Tagged: Jerry Chavez

Jan 07, 2026

Santa Cruz Toyota responded

Thank you so much for the great review! It was such a pleasure having you here, and we hope to see you again!

...
4

Dealership Inventory (195 Vehicles)

new 2026 Toyota GR Corolla car, priced at $43,304
2026 Toyota GR Corolla
new
Heavy Metal exterior
Automatic
All-wheel Drive
used 2021 Toyota Tacoma car, priced at $34,522
2021 Toyota Tacoma
used
Cement exterior
Automatic
Four-wheel Drive
new 2026 Toyota Sequoia car, priced at $94,193
2026 Toyota Sequoia
new
Magnetic Gray Metallic exterior
Automatic
Four-wheel Drive
used 2025 Toyota RAV4 car, priced at $32,999
2025 Toyota RAV4
used
Midnight Black Metallic exterior
Automatic
Front-wheel Drive
used 2025 Toyota RAV4 car, priced at $31,562
2025 Toyota RAV4
used
Midnight Black Metallic exterior
Automatic
All-wheel Drive
new 2026 Toyota Crown Signia car, priced at $54,419
2026 Toyota Crown Signia
new
Storm Cloud exterior
Automatic
All-wheel Drive