Jerry Chavez
Jerry Chavez at Santa Cruz Toyota

Jerry Chavez | Page 3

Service Consultant

Santa Cruz Toyota

4200 Auto Plaza Dr
Capitola, CA 95010

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4.7
37 Reviews
4.7

37 Reviews

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37 Reviews of Jerry Chavez

December 20, 2025

Dealership Rating
Employee Rating

Horrible Lack of communication, unresponsive, misinformation, lack of knowledge of process, no return of phone calls, disorganization More

by kmh1
Recommend Dealer
No

Other Employees Tagged: Jerry Chavez

December 16, 2025

Dealership Rating
Employee Rating

Very nice dealership, the atmosphere was very good. I will return for some maintenance due on my vehicle More

by travelazhawaii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 17, 2025

Santa Cruz Toyota responded

We appreciate the positive rating and your business! Our team is always here to help, and we hope to see you again.

December 12, 2025

Dealership Rating
Employee Rating

Super easy appointment. Timely communication, all work completed. Shuttle was prompt. Very pleased with the entire experience and won’t hesitate to use this service center a More

by youngtrynt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 15, 2025

Santa Cruz Toyota responded

Thank you so much for the outstanding rating! Our team enjoyed having you here, and we look forward to your next visit.

November 29, 2025

Dealership Rating
Employee Rating

Great service. Expensive though. Solved my issue. Ride service is a plus. Customer service is always great. More

by lourdesrpu
Recommend Dealer
Yes

Other Employees Tagged: Jerry Chavez

Dec 01, 2025

Santa Cruz Toyota responded

Thank you for your business! Our team enjoyed assisting you, and we look forward to your next visit.

November 28, 2025

Dealership Rating
Employee Rating

this dealership always brings me and my family the best customer service and not only our family but gives our cars the BEST service thus far. More

by xoxxrubi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 01, 2025

Santa Cruz Toyota responded

Thank you for the great review and your business! Our team is here for any future needs, and we hope to see you again.

November 19, 2025

Dealership Rating
Employee Rating

Alignment Work number 16996 The attitude is extremely bad. I want to say that I don't owe you money. More

by 525886686
Recommend Dealer
No

Other Employees Tagged: Jerry Chavez

November 18, 2025

Dealership Rating
Employee Rating

This was my first. time Jerry helped me in servicing my vehicle. It was a very pleasant visit, no pressure and he very helpful! More

by wwjdlindat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 19, 2025

Santa Cruz Toyota responded

Thank you so much for the outstanding rating! Our team enjoyed having you here, and we look forward to your next visit.

November 01, 2025

Dealership Rating
Employee Rating

The staff was professional and answered all my question. The ride home and the return ride to pick our vehicle, provided by the dealership was excellent! More

by mun101
Recommend Dealer
Yes

Other Employees Tagged: Jerry Chavez

Nov 03, 2025

Santa Cruz Toyota responded

Thank you for your business! Our team enjoyed assisting you, and we look forward to your next visit.

November 01, 2025

Dealership Rating
Employee Rating

Really well run service department. Knowledgeable and trustworthy staff. You will be in good hands if you bring your vehicle to them. More

by trherbert0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Phil Lopresti

Nov 03, 2025

Santa Cruz Toyota responded

Thank you so much for the outstanding rating! Our team enjoyed having you here, and we look forward to your next visit.

October 31, 2025

Dealership Rating
Employee Rating

Streamlined and efficient. Got my car in at the appointed time and had the service completed within two hours. More

by rlkingon
Recommend Dealer
Yes

Other Employees Tagged: Jerry Chavez

Nov 03, 2025

Santa Cruz Toyota responded

Thank you for taking the time to share your experience with us. It was a pleasure having you here, and our team hopes to see you again!

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