Jerry Johnson | Page 77

Fair, no hassle, superior customer service! I bought my first slightly used Subaru Outback 6 months ago from Subaru of Jacksonville Frank and Jerry helped us get the deal done.. It was a great b I bought my first slightly used Subaru Outback 6 months ago from Subaru of Jacksonville Frank and Jerry helped us get the deal done.. It was a great buying experience. When my car was stolen and recovered damaged, I was heartbroken! But salesman Frank Woods at Subaru of Jacksonville was very helpful once again, delivering superior customer service! And when he wasn't available when we came in, David kindly stepped in to start the paperwork to prevent us from staying longer than we needed. The dealership gave me a very fair deal and this time I bought a brand new Outback for not much more in monthly payments. I love not having to haggle with them over price. Every member of their sales and finance team we came in contact with was extremely friendly, helpful, and professional. We still like Frank Woods the best and look forward to buying more Subarus from him in the future. But the entire dealership offers a phenomenal buying experience! More

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Jerry Johnson is the Best!!! I went to the dealership to fix my 2007, 159,000 mile Subaru and instead, drove out in a 2017 Forester. I have bought and leased many cars in the p I went to the dealership to fix my 2007, 159,000 mile Subaru and instead, drove out in a 2017 Forester. I have bought and leased many cars in the past and I've never met a nicer salesman than Jerry Johnson or made an easier deal .He was extremely knowledgeable and patient. Anita Clarkson had the paperwork ready so quickly and efficiently it was like going to the grocery!. I wish you the best in 2017'- sell lots of Subarus!! Thank You Jody Oliveros More

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Excellent Customer Service I originally went to the dealer to take a look at a certified pre-owned Subaru BRZ. I was so blown away by the quality of this vehicle I knew I had to I originally went to the dealer to take a look at a certified pre-owned Subaru BRZ. I was so blown away by the quality of this vehicle I knew I had to take a test drive. After returning from the test drive I sat down with Jerry Johnson to see what we could do. Although the car was in great shape there were some scuff mark on the front bumper and rear quarter panel they agreed to fix with purchase of the car. After some back and forth Jerry and I reached a great deal that I couldn't pass up. I don't want to buy a car any where else! Great experience! More

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Thumbs Up This was my first Subaru experience and I am impressed with the ease of transaction. Jerry Johnson is an experienced salesman and it came through as This was my first Subaru experience and I am impressed with the ease of transaction. Jerry Johnson is an experienced salesman and it came through as he patiently explained and showed us different model of Foresters. He was friendly and helpful and I got the vehicle I wanted with minimum fuss. He went the extra steps and set up the lighting in my new SUV, set up the hands-free phone and sync my music. Overall a great experience! More

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Outstanding Sales Dept. This is our 7th Subaru. We have never been disappointed in sales or service. Jerry Johnson was our salesman. They have all been good, but Jerry was This is our 7th Subaru. We have never been disappointed in sales or service. Jerry Johnson was our salesman. They have all been good, but Jerry was outstanding!!!! Since we have owned 6 previous Subaru's, we were familiar with the basics. The changes in five years since we purchased our last Subaru surprised me. Jerry was so patient while going over the audio system and bluetooth features. We had to delay vehicle pick up for a few days. Jerry actually delivered our new Foster to our home with a full tank of gas. It was sincerely our pleasure to meet and work with Jerry. Jerry was very respectful to myself and my husband when explaining details or information about the sale. One last note the finance department was quick and easy. More

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Great Experience! I went to this dealership to look at Outbacks, and left driving one! I was greeted in the parking lot by Jerry Johnson who turned out to be a fantasti I went to this dealership to look at Outbacks, and left driving one! I was greeted in the parking lot by Jerry Johnson who turned out to be a fantastic salesman. Jerry was very friendly, easy to talk to, and very attentive to what my needs/interests were. I never at any point felt intimidated, pressured, or uncomfortable in any way in regard to purchasing a vehicle. The staff was willing to work with me to settle on a price that fit my budget without skimping on the model/features I was interested in, which is why I left driving a new Outback. Once I made the decision to buy, the paperwork process was quick and efficient. As I previously mentioned, my intention was to just look at vehicles, so I didn't arrive to the dealership until 6 PM. Since I decided to buy, this kept Jerry and the other members of the team at work much longer than their normal hours. However, I never felt rushed, and Jerry went through all the features of the vehicle and made sure I had no questions before leaving. Jerry offered for me to return to the dealership the next day to go over anything I didn't remember. On top of that, Jerry filled up my tank at a gas station down the street from the dealership, which was after 9 PM. I love my new Outback and had an overall great experience at this dealership. Highly recommend. Thank you, Subaru of Jax! More

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Organized and Informative Every detail was taken care of prior to my arrival to pick up the vehicle. The process was fluid and informative. They took time to show each feature Every detail was taken care of prior to my arrival to pick up the vehicle. The process was fluid and informative. They took time to show each feature in detail. More

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Extremely helpful ! Jerry was a very big help in helping me purchase my very first car ! He got me into a car with the most affordable payments ! Although the process too Jerry was a very big help in helping me purchase my very first car ! He got me into a car with the most affordable payments ! Although the process took longer than expected he was very helpful & patient during the process & I would definitely recommend him to anybody I know ! More

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Quick and Easy I wanted a pretty specific car, a dark grey base model WRX to be exact. They did not have any when I first went in but that one would be coming in wit I wanted a pretty specific car, a dark grey base model WRX to be exact. They did not have any when I first went in but that one would be coming in within the next month, so i reserved it and waited in anticipation. The day the car came in I was able to pick it up. Jerry was very helpful, he went through the car and explained all the different interactive systems, even helping connect my phone to the car. Overall a great experience and great car; Jerry and the staff as a whole were very helpful in my car buying experience. More

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Great experience buying a car from Jerry Johnson My husband and I recently bought a Subaru Outback for my son, who had already checked dealer ratings before visiting the dealership. He selected Jerry My husband and I recently bought a Subaru Outback for my son, who had already checked dealer ratings before visiting the dealership. He selected Jerry Johnson based on what other customers said about him. From start to finish, my family was extremely satisfied with his approach. He was patient, helpful and considerate. At the very end, when the last piece of paper was signed, and he said my son could get the car, I asked him if a band was supposed to strike up a tune. Not losing a beat, he pulled out his IPhone and we walked through the dealership to the sounds of a Sousa march! More

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