Jerry Johnson | Page 79

Thank you, thank you, THANK YOU! First things first, we are absolutely LOVING our 2017 Subaru Outback! If you are reading this, my guess is that you are considering purchasing a Suba First things first, we are absolutely LOVING our 2017 Subaru Outback! If you are reading this, my guess is that you are considering purchasing a Subaru, and to you I say, run, don't walk, to Subaru of Jacksonville. We simply cannot say enough wonderful things about our experience. Jerry, our salesman, was knowledgeable and friendly, but not pushy. He allowed us to approach him, answered our questions thoroughly, and maintained great communication with us throughout the buying process. We also enjoyed our experience with Anita in finance, when it came time to complete the purchase. We felt at ease and well informed (and again, not pressured) and walked away comfortable that we'd gotten our money's worth. We are grateful to Jerry, Anita and the entire SOJAX team for making this an enjoyable experience. We'll definitely be back! More

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got what i wanted i wanted a Legacy-on a trade-in.sales man Jerry Johnson was very polite and professional.i love the car-thank you. Kathleen Schmitt i wanted a Legacy-on a trade-in.sales man Jerry Johnson was very polite and professional.i love the car-thank you. Kathleen Schmitt More

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Sometimes it pays to go out of your way My wife and I wanted a specific 2017 Subaru Legacy and emailed a number of dealers in Florida about ordering one--this in early June. We had test-dr My wife and I wanted a specific 2017 Subaru Legacy and emailed a number of dealers in Florida about ordering one--this in early June. We had test-driven a 2016 at a local dealership in Palm Beach County with the help of an overly eager and annoying sales rep who, frankly, typifies auto sales people in this part of the state. After some unhelpful responses--including one from a Miami dealership that told us 2017 Legacies would not be available until September--we contacted Subaru of Jacksonville. Jerry Johnson, a prince of a guy and a retired navy man, replied quickly. We discussed the details of the car we wanted and the value of our trade-in. He got us a very good out-the-door price, and a $1000 credit card deposit got the order process underway. Interestingly, no sales contract was required, but the agreed-upon price never changed. Our car arrived in late July, and we picked it up on August 1. The closing was handled quickly, efficiently, and professionally by Anita Clarkson, who mentioned extended warranties but didn't push any of them. We found this both unusual and refreshing. We are seniors with lots of car-buying experience, including using the internet for shopping and dealing. We know that all car dealerships, and their sponsoring auto makers, are not created equal. Our experience at Subaru of Jacksonville--nearly 400 miles from our home in Jupiter--bore this out. It was positive in every respect and ranks among the best transactions we've had. When people ask us why we went all the way up to Jacksonville to buy a car, our answer is, Sometimes it pays to go out of your way. More

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No high pressure sales tactics Subaru of Jacksonville has a very professional and knowledgeable staff. I've bought 2 cars from them now. They have the largest inventory I've seen at Subaru of Jacksonville has a very professional and knowledgeable staff. I've bought 2 cars from them now. They have the largest inventory I've seen at a Subaru dealership, granted I've only been to 3 that I can recall, but they have at least 4 times the cars on the lot of any I've seen. This increases the odds of you leaving same day with exactly what you're looking for in a Subaru. There's no need for high pressure sales tactics. They believe in the product they are selling which translates into a good customer experience. Some dealerships I've been to try to swarm you with personality stereotypes in an attempt to sway you into choosing something you'll settle for on the lot. At Subaru of Jacksonville, chances are they have what you want on the lot and I didn't feel any scummy sales tactics were involved. I've left both times feeling very comfortable with my purchases. No buyers remorse ever. More

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Sales review Our salesman, Jerry Johnson, always made a point of coming over and talking to us whenever we would bring our first Subaru in to be serviced so we loo Our salesman, Jerry Johnson, always made a point of coming over and talking to us whenever we would bring our first Subaru in to be serviced so we looked for him when we decided to buy a new one. He was, as expected, very friendly and knowledgeable and made our buying experience very pleasant and extremely satisfactory. More

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Great experience Today I bought my first car from Subaru of Jacksonville. After having been to a few dealerships already, I was becoming fatigued with the whole car bu Today I bought my first car from Subaru of Jacksonville. After having been to a few dealerships already, I was becoming fatigued with the whole car buying process. I'm glad I gave this place a chance. Juan and Jerry were both easy to talk to, and patient with any questions or concerns I had during this process. Though eager to earn my business, I neither felt pressured nor pushed by either of them to buy a car here. I had read a previous review that stated that the buyer felt like this place was "customer-centered," and that's exactly how I felt. I have a peace of mind, and know I can call them with any further questions or concerns I have about my new car. Thank you, Subaru of Jacksonville, for such a great experience! More

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Painless I was pleased with the service I received. Everyone was friendly, patient and knowledgeable. If I did not find the auto I wanted at the dealership the I was pleased with the service I received. Everyone was friendly, patient and knowledgeable. If I did not find the auto I wanted at the dealership they were willing to search for the one that would be perfect. More

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servuce I've had numerous issues with the file tank computer I fill up says I have 260 to a full tank drive off the gas station lit it drips by 40 leaving 22 I've had numerous issues with the file tank computer I fill up says I have 260 to a full tank drive off the gas station lit it drips by 40 leaving 220 till emtpy. I have gotten down to 3 miles left in tank and can't get over 13 gallons in the tank. Yet it was a strand the service depth git exactly 15.9 gallons in the tank. Then took the car for oil change and tire rotation. Supposedly they did it in 29 mins, all of it after telling me I had two customers waiting well there was one in the center know one else anywhere. I called other Subaru dealership they said it takes about a hour .you would think since they have to drive the car on to the ramp. Take off all the lug nuts rotate of the tires.take the oil filter off .lower the car then add the oil drive the car out. Unless their a Nascar crew I don't think it happend the gas issue has been issues with others . I've asked them about the sensor they think I'm crazy. We also new that when we leased the car the door which we where told had a small ding in it they had to fix found out later the whole door was replaced, when the sales man asked me to use my key to open the door a month later.. well it didn't work I've asked for the owner to fix this and call us nothing .we will never deal with them I don't like people who are not forth coming. They also everytI'm we take it in check fluids well they don't , but however Firestone did for us. Tire light has came on twice tey said it didn't but my Subaru app says it did. It's stupid to not tell the truth over something so small. This is a lease and all payments have been made to chase and the car only has 6700 miles our my Subaru didn't give us a message hey you need a oil change it said 12,000 miles book says 6,000 Anyway never will myself or my son until the man or his son makes this right it's so stupid. More

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Thank you Jerry Johnson I felt very comfortable working with Jerry Johnson. He was knowledgeable, professional, and friendly. He took a great deal of time to explain all the I felt very comfortable working with Jerry Johnson. He was knowledgeable, professional, and friendly. He took a great deal of time to explain all the bells and whistles. He was not the least bit pushy which I really appreciated. Everyone at this dealership was so friendly and helpful. This was a good experience and I will certainly recommend Jerry and Subaru! Thank you!! More

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Awesome Car Buying Experience! Jerry and Anita made the purchasing process the least of my worries. I had my eye out for a 2016 Crosstrek and they made it happen with ease. If you Jerry and Anita made the purchasing process the least of my worries. I had my eye out for a 2016 Crosstrek and they made it happen with ease. If you're looking for a comfortable environment with welcoming employees to buy your car I highly recommend Subaru of Jacksonville! More

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