Dealership Experience
14 yrs, 5 mos
Languages Spoken
English
368 Reviews
Write a Review368 Reviews of Jerry Lacy
December 04, 2019
Excellent experience When we first arrived, we were greeted by Jerry Lacy. I must say, Jerry is an excellent salesman. I knew what truck I wanted..But, to convince my wife When we first arrived, we were greeted by Jerry Lacy. I must say, Jerry is an excellent salesman. I knew what truck I wanted..But, to convince my wife was the hard part. Let’s just say, she was more pleased than me. From Jerry onto everyone who we dealt with, the experience was great. We’re very happy with our Palisade. More
Other Employees Tagged: Al Pellizzeri
November 30, 2019
2020 Elantra Value This is my FOURTH Hyundai from Family Hyundai and I love working with Jerry Lacy! Quality cars, awesome interest rates. Just call Jerry for a great pu This is my FOURTH Hyundai from Family Hyundai and I love working with Jerry Lacy! Quality cars, awesome interest rates. Just call Jerry for a great purchase. More
November 26, 2019
Always amazing service! I came in for a routine oil change. When I checked in I was told that there was a recall on my car. I asked why and everything was explained to me and I came in for a routine oil change. When I checked in I was told that there was a recall on my car. I asked why and everything was explained to me and my car was fixed, oil changed, car vacuumed and washed in a little less then a hour! I appreciate the great service that I always get and how the staff always explain everything, and tells me if I need or will need something in the near future. More
Other Employees Tagged: Colin Simmons
November 23, 2019
Service department Thus far I have nothing but greatness to say about the service department. Thanks for everything. Everyone that have dealt with has been honest and Thus far I have nothing but greatness to say about the service department. Thanks for everything. Everyone that have dealt with has been honest and explained what’s needed. More
Other Employees Tagged: Tom Salin
November 17, 2019
Fantastic Dealership Graham and the staff at Family go above and beyond to take care of their customers. The satisfaction and comfort of everyone who comes through their d Graham and the staff at Family go above and beyond to take care of their customers. The satisfaction and comfort of everyone who comes through their doors are very clear priorities. More
Other Employees Tagged: Graham Watson
November 03, 2019
Jerry was great, but that’s where the pos. experience ends Working with Jerry was great. But having to wait 2 hours to go into the Financing office, to buy a car we were paying all cash for and not financing, Working with Jerry was great. But having to wait 2 hours to go into the Financing office, to buy a car we were paying all cash for and not financing, is unacceptable. We were told for over an hour, “you’re next, you’re next.” For not financing a dime, this wait time was ridiculous. We purchased our last car all cash as well and didn’t experience anything like we did at Family Hyundai. For this reason, I would not recommend to family/friends. More
November 02, 2019
The service department is very professional and friendly! It was the second time dealing with Crystal Duran, she is so accommodating and nice. I highly recommend Family Hyundai’s service department. It was the second time dealing with Crystal Duran, she is so accommodating and nice. I highly recommend Family Hyundai’s service department. More
Other Employees Tagged: Crystal Duran
November 02, 2019
Excellent customer service My experience at this dealership was beyond excellent. I dealt with Zairus Green who was very personable and excellent with helping me get the vehicle My experience at this dealership was beyond excellent. I dealt with Zairus Green who was very personable and excellent with helping me get the vehicle I wanted. He worked tirelessly for me and got the vehicle the same day!! I was in/out in no time. Yes, I would recommend this dealership to friends and family!, More
Other Employees Tagged: Zarius Green - 5 Stars Excellent
October 27, 2019
Buying my 1st Car I had a great experience with both Jerry and Al. Both were extremely helpful and got me the car and packages I was looking for. I had a great experience with both Jerry and Al. Both were extremely helpful and got me the car and packages I was looking for. More
Other Employees Tagged: Al Pellizzeri , Joe in Finance
October 27, 2019
New Car Purchase It's also a pleasure dealing with Jerry. I don't know if there was a problem between him and the man at the front desk because we told jerry the car w It's also a pleasure dealing with Jerry. I don't know if there was a problem between him and the man at the front desk because we told jerry the car we wanted the car we wanted and he cameback to us with a different model of the car we wanted. Also we were at the dealership way too long. I would still purchase another car again from Jerry. More

