Jerry Lacy | Page 21

Jerry Leroy was very kind and pleasant to me he was very professional I would recommend him to anybody I know thank you very much was very kind and pleasant to me he was very professional I would recommend him to anybody I know thank you very much More

by FOXCEERED9158 Verified Customer Verified Customer

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Great Service It was a pleasure doing business with Family Hyundai. I was in and out within an hour. So far purchasing a Hyundai from Family Hyundai has been one o It was a pleasure doing business with Family Hyundai. I was in and out within an hour. So far purchasing a Hyundai from Family Hyundai has been one of the best decisions I’ve made. More

by lottskim64 Verified Customer Verified Customer

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My Experience at Family Hyundai Dealership My entire experience at this dealership was fantastic. My sales person Jerry Lacy was simply fantastic. He was not only knowledgeable, but his whole My entire experience at this dealership was fantastic. My sales person Jerry Lacy was simply fantastic. He was not only knowledgeable, but his whole persona was fantastic. He was willing to work with me and he never once was pessimistic. He was always optimistic with making sure I was satisfied with my purchase and pessimistic that the deal with follow through. More

by CYNTHIA.JUBITER Verified Customer Verified Customer

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Great service Great friendly service. Team always willing to help. My husband I felt very comfortable being there. Everyone speaks and is very prideful about custom Great friendly service. Team always willing to help. My husband I felt very comfortable being there. Everyone speaks and is very prideful about customer service More

by DANISHAWL Verified Customer Verified Customer

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Mad as xxxx I was at Your service department bring my SUV in for a recall. They took care of the recall, as I was driving home home my hood of my suv was shaking I was at Your service department bring my SUV in for a recall. They took care of the recall, as I was driving home home my hood of my suv was shaking and I pulled over to see what was going on and my hood was piped open. If I had kept driving the hoo would have flew open. I called Family Hyundai and spoke with the Service manager Mike which is a jerk. Il always bring my SUV to Family Hyundai and he in so many word said that they did not lift the hood that maybe I did it. I had just left the shop why would I raise the hood. I was mad and felt like he was calling me a liar. I did not appreciate what he said being he was not the one to work on my car. One of the workers could have bumped the hood latch. I have never given a bad rating but this incidence just got to me. More

by CHRISTINEBUTLER90 Verified Customer Verified Customer

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Just Right for me! I got a warm welcome when I walked into the dealership. I was introduced to the person I had spoken with on the phone and turned over to my salesman I got a warm welcome when I walked into the dealership. I was introduced to the person I had spoken with on the phone and turned over to my salesman who is very knowledgeable. Everyone at the dealership I met were very friendly down to earth, not over doing it. For anyone looking to purchase a car, truck or if you are like me a SUV, I recommend you give Family Hyundai a try. Thanks Jerry, Al and the gang. Larry S More

by Larry S Verified Customer Verified Customer

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All good except for It was really great working with our salesman, Jerry Lacy, as well as the young lady (cannot remember her name) who walked us through the features of It was really great working with our salesman, Jerry Lacy, as well as the young lady (cannot remember her name) who walked us through the features of our new Santa Fe. However the tactic of hitting us with the various protection programs, tires, dents, etc., while completing the final paperwork was aggravating to the utmost. A suggestion... have the salesman introduce the protection programs to your customer by giving an overview and asking if they would be interested in hearing more about them. If interested then have the reps for the protection plans sit down with your customers. While the gentlemen representing the programs were kind still I felt there was an over bearance by both, clearly a requirement of the job. The frustration and aggravation I felt made me walk away from all three options. Loved our salesman! More

by etaylor788 Verified Customer Verified Customer

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Great buying experience We just purchased a vehicle here and their customer service is great. It was an easy buying experience. Everyone there is friendly and the manager eve We just purchased a vehicle here and their customer service is great. It was an easy buying experience. Everyone there is friendly and the manager even gets involved to help satisfy a customers needs/requests. Thank you More

by Bearschick23 Verified Customer Verified Customer

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Great car buying experience. Thank you to Mr. Jerry and Hyundai for helping me get a new car.Great customer service. . The process was done in a timely fashion. I will definitely Thank you to Mr. Jerry and Hyundai for helping me get a new car.Great customer service. . The process was done in a timely fashion. I will definitely buy another car here. Happy Hyundai made me Happy!!!!! More

by MKILGORE0213 Verified Customer Verified Customer

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Service with a Smile Jerry and the entire Family Hyundai team was great to work with. Jerry goes above and beyond to explain details and car instructions. He truly cares Jerry and the entire Family Hyundai team was great to work with. Jerry goes above and beyond to explain details and car instructions. He truly cares about his customers. Thank You!! More

by ykkmiec Verified Customer Verified Customer

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