Jess Holm

I was thankful when I brought my car in for an oil change that they discovered the rodent damage, however the part they needed took a month to arrive so I was without a car for that time because they did not that they discovered the rodent damage, however the part they needed took a month to arrive so I was without a car for that time because they did not offer a loaner car. They also did not offer me any type of discount for any services because "the damage wasn't their fault." While the damage wasn't their fault, it was ridiculous that the part took a month to arrive and there was not even a thought of providing me a discount for making me carless for an entire month which was a huge inconvenience on my life. More

by Sam Verified Customer Verified Customer

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I’m new to this dealership and we started out with a couple hiccups and Jess rectified everything with solutions while also going over and above! Thank you Jess, Cherie Maxwell couple hiccups and Jess rectified everything with solutions while also going over and above! Thank you Jess, Cherie Maxwell More

by chermax23 Verified Customer Verified Customer

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Scheduling was very easy. Staff was friendly and helpful. Everything went as I expected. No problems Staff was friendly and helpful. Everything went as I expected. No problems More

by JONSUST Verified Customer Verified Customer

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The service was professional and friendly. My vehicle was checked in promptly and I was able to view the mechanic’s inspection on my phone. Totally satisfied with the experience. My vehicle was checked in promptly and I was able to view the mechanic’s inspection on my phone. Totally satisfied with the experience. More

by Ray Verified Customer Verified Customer

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Oil change and system updates shouldn’t take 2. 5 hours. Or a heads up about the time involved would have been nice. Also not having the recall parts in hand was frustrating to say the least. 5 hours. Or a heads up about the time involved would have been nice. Also not having the recall parts in hand was frustrating to say the least. More

by BENNIN14 Verified Customer Verified Customer

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Quick and reliable service, service preformed was in the time frame provided. Here are the rest of the words required. time frame provided. Here are the rest of the words required. More

by MIKEMOLINARO74 Verified Customer Verified Customer

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Service took a bit longer than anticipated. I didn’t receive the video that was supposed to be forwarded. Kind staff for sure. I didn’t receive the video that was supposed to be forwarded. Kind staff for sure. More

by r.allenj Verified Customer Verified Customer

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I sent 2 emails, filled out the online parts request 3 times. I also phoned 5 times over 4 days, with no answer in parts department. Later I left a message with the receptionist who told me she would get times. I also phoned 5 times over 4 days, with no answer in parts department. Later I left a message with the receptionist who told me she would get the message to the parts department. 7 days later and I have not heard a word from parts department! Done with this dealership. On another note the recall on my ev6 was handled professionally. More

by ddeavers Verified Customer Verified Customer

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Service and friendliness is always the best in providing the care that my car needs. the care that my car needs. More

by dandunnavan Verified Customer Verified Customer

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Great customer service! Quick and friendly! I will return soon.... trust the work they do... Quick and friendly! I will return soon.... trust the work they do... More

by RRAMIREZ196877 Verified Customer Verified Customer

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