"EXCELLENT customer service!!!!! Would recommend to family..."
- Sonya Bailey
EXCELLENT customer service!!!!! Would recommend to family and friends! LOVE LOVE LOVE Jessie!!! Jessie went above and beyond to get me into this car and I LOVE my Mini Countryman!!
"Schomp Mini is an amazing place. The atmosphere does not..."
Schomp Mini is an amazing place. The atmosphere does not feel like a car dealership but more of a comfortable place with information provided when needed. We bought a 2012 Mini Cooper and brought it in for service as something was not working right. Jared (service) helped us out during that time and directed us to our rental for the time being, as it would take some time. He guided us throughout the whole process and explained thoroughly of what they would do and keep us posted. After a little time, the mechanic actually took a video and sent it to us via wireless and it was amazing to see what they see all in all.
We decided all in all to trade in the 2012 Mini Cooper for a brand new 2020 Mini Cooper S with all accessories. It is an amazing feel of difference between a 2012-2020. During the process, Jesse (the representative) came to help us and he was an amazing guy. Was very thorough on explaining the process and overall paperwork. I felt bad as he spent most of the day with us but he made sure that we were taken care of until the end. He would go out of his way to help and make sure that all in all, we are comfortable and satisfied with everything before the finalization.
All in all, the communication between both Jared and Jesse shows how much they care about their customers, which is rare to see. This shows that Schomp Mini can be trusted and is worth every minute of the time. We left grateful and happy with the decision made. They even outreached us after a few days with a video via email to make sure that we are doing good and making sure that the vehicle is to our satisfaction.
This was a good experience and anybody that talks or likes Mini Coopers, I refer to this place. Though, yes, it is a little bit of a drive from Colorado Springs, it will be worth the drive and time.
Thanks Schomp Mini and Jared/Jesse for your hard work!
Other Employees Tagged:
"Jesse Cooper from Schomp Mini was very helpful. He..."
Jesse Cooper from Schomp Mini was very helpful. He answered all my questions no matter what time of time it was. Highly recommend to anyone looking for Mini Cooper.
"Jesse Cooper Salesman"
Jesse Cooper sold us a Mini Countryman SE. He was courteous, conscientious, and knowledgeable about the car, the ordering process, options and accessories. I can recommend him without reservations. He made the buying process fun and easy.
"This was great buying experience from start to finish...."
This was great buying experience from start to finish. The people and the environment were welcoming and comfortable. I didn’t feel pressured at any point.
"Jesse our salesman was great! Good follow thru. Schomp..."
- Joe O
Jesse our salesman was great! Good follow thru. Schomp mini is weak, took two hours to do paperwork and we were accepted online two days before! That’s the second time, it’s taken forever!
"Certified Pre-Owned Purchase made simple"
- Repeat Customer for 2nd Schomp Vehicle
This was our 2nd vehicle purchase through Schomp Mini & ChaCha and Jessie made our purchase and trade smooth. Vehicle questions were anwered timely and with thorough follow up. Would recommend Schomp Mini if you are in the market for a new or certified pre-owned based on both our experiences.
Other Employees Tagged:
Cha Cha Phuengsema
"Jesse was answered all my questions about the mini I..."
Jesse was answered all my questions about the mini I wanted and made my decision complete.
I was happy with his service and had fun too. He made purchasing a car very pleasant.
"Purchased a Mini Cooper Convertible "
Honesty and Kindness: Not two things you find at a car dealership. The staff (Jesse and Kyle) at Schomp are amazing. I started with an email about the convertible. The response was quick and I even received a short video telling me all about the car I was interested in looking at when I arrived. The car was ready to look at when I got to the dealership. It has my name on it! I felt as though they were waiting for me and if someone would have walked in to look at the car, they would have to wait until I made my decision. They are very patient because when I got there, I thought maybe I would go another route and purchase a Countryman. I test drove both cars and then made my decision. There was no rush. No one pushing me to make a decision. I was walked through every detail. These two guys, Jesse and Kyle, answered every question I had, and then some.
They even have a Mini Genius Bar to teach me everything I need to know about my new Mini.
I love my car! I made the right decision. I would definitely recommend the dealership to friends and family.
"Great customer service from Jesse Cooper! "
Jesse Cooper provided excellent customer service from beginning to the end which resulted in the purchase of the Mini Cooper of our dreams! Five stars!