Jesse Friedman | Page 35

great experience Everything went well. Thanks! No one is a fan of getting one's car serviced. But Tucson Suburu makes it all as painless and fast as possible. Everything went well. Thanks! No one is a fan of getting one's car serviced. But Tucson Suburu makes it all as painless and fast as possible. More

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A Stellar Service Department Experience We came into the service department without an appointment and in a panic due to a freak windshield crack. We were treated like valued customers from We came into the service department without an appointment and in a panic due to a freak windshield crack. We were treated like valued customers from the beginning. Jesse listened to our concerns carefully and with respect. His handling of our specific situation was complete and thorough. Every attempt was made to research our problem and contact all levels of Subaru, even extending beyond this dealership. Jesse's level of professionalism and follow through is outstanding. What a welcome difference in today's business world! We are very impressed with Tucson Subaru and the entire staff and look forward to having our 2017 Outback here for all future needs. More

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Disappointed twice. Disappointed twice!. Took my 2015 Forester in for its 30,000 mike service on Monday Sept 11th. My odometer read 25,220, but I was notified that th Disappointed twice!. Took my 2015 Forester in for its 30,000 mike service on Monday Sept 11th. My odometer read 25,220, but I was notified that the service was due. My first disappointment with Tucson Subaru was that I was given a loaner car, a 2017, Impreza, that was extremely dirty; including the front windshield. I'm 82 years old and have not driven a dirty car since I was sixteen; especially not since 1998 when I first started driving Subaru's. It was a really bad look, in my opinion, in that the dirty loaner had "Tucson Subaru Complimentary Car" on both sides. I can't believe Rocky allows the cars on the sales lot to be shown that dirty. Why then a dirty loaner to a faithful customer? Alright. I left the car for servicing. When it was mostly done I was called by the service department to let me know the cabin filter needed to be changed. "It's dirty.", I was informed. The only problem with that was my glove compartment was locked and the service department could not have known the cabin filter was dirty. Now, I'll buy the fact that the cabin filter replacement is probably a part of the 30,000 mile service. But, don't tell me it's dirty when that fact can't be verified until I unlock the glove box.That was my second disappointment. I don't like to be conned. Having said that, my 25 word minimum is this: My Forester was serviced quickly and efficiently and I am sure the Tucson Subaru Service Department did a good job. More

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Amazing Subaru Dealer!!! Tucson Subaru is the best! I just moved out to Tucson for school and wanted to have remote start installed in my Outback because of the heat. I left a Tucson Subaru is the best! I just moved out to Tucson for school and wanted to have remote start installed in my Outback because of the heat. I left a message and Jesse promptly responded and got me an appointment at my convenience. Everyone at Tucson Subaru is so nice and they really do strive to make your Subaru experience great. I highly recommend this dealership. Thank you, Tucson Subaru! More

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service visit Received 109k miles service for my vehicle having currently 96k miles. Dealer afforded me a mature vehicle service discount which saved me a significa Received 109k miles service for my vehicle having currently 96k miles. Dealer afforded me a mature vehicle service discount which saved me a significant amount of money. Appreciate it. More

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Listen to my concerns! The service team listened to my concern after a 10-minute discussion regarding the cost of replacing a switch in a 2015 Forrester. After researching The service team listened to my concern after a 10-minute discussion regarding the cost of replacing a switch in a 2015 Forrester. After researching the cost I felt the dealer was charging too much money and I had problems paying for the service. Dan and Jesse went above and beyond to listen to my concerns and make this right. More

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Every experience at Tucson Subaru is Amazing Each and every time we go to Tucson Subaru it is amazing. Our sales professional, Trent Nichols is always ready and willing to help. He never lets u Each and every time we go to Tucson Subaru it is amazing. Our sales professional, Trent Nichols is always ready and willing to help. He never lets us down. Our recent visit for service on our XV Crosstrek, Trent made sure we were taken care of and had an awesome experience. We always recommend Trent and the whole team at Tucson Subaru when we hear of someone looking for a car. We are always thankful to have a staff as professional and helpful there for us. This dealership never ceases to impress us. Thanks Tucson Subaru!! More

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Thank you, Jesse and Scott! You don't have to worry if your car has a problem and you take it to the Tucson Subaru service department. Talk to Jesse Friedman and he will take goo You don't have to worry if your car has a problem and you take it to the Tucson Subaru service department. Talk to Jesse Friedman and he will take good care of your car and get you back on the road quickly at a reasonable price. Service manager Scott Gregg runs a professional shop with expert mechanics and great customer service. They're part of the reason Tucson Subaru has an excellent reputation! More

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Happy customer On time, free customer shuttle, free part and service at 5,000 beyond mfg warranty ($400.00) value and a free car wash. I was stunned! On time, free customer shuttle, free part and service at 5,000 beyond mfg warranty ($400.00) value and a free car wash. I was stunned! More

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Thank you Subaru Tucson I was looking to buy my second Subaru and Ken Murch made it an easy, low pressure experience. I wasn't sure which model I wanted and which was the bes I was looking to buy my second Subaru and Ken Murch made it an easy, low pressure experience. I wasn't sure which model I wanted and which was the best fit for my puppies, so Ken suggested I bring them to the dealership to let them in a few models. I decided on an Outback and I couldn't be happier! Thanks Subaru! More

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