Jesse Friedman | Page 38

Superb Subaru Staff After approximately a year of researching cars, dealerships, private sales, and talking to numerous new car owners my husband and I decided to explore After approximately a year of researching cars, dealerships, private sales, and talking to numerous new car owners my husband and I decided to explore our options at Subaru of Tucson. My parents had purchased their first Subaru (a Forester) through this dealership and have been very pleased with their car and the the service they've received on every visit. My parents recommended working with Joe Micoletti and he did not disappoint on any level. Joe listened to what we were looking for, made suggestions, and made every step of the process a pleasure to work through. At no time did we feel pressured or misled. Joe clearly answered every question we had, which allowed us to make decisions with ease. We also had the pleasure of working with Tim Hanson in the finance department. Tim was efficient and excellent at communicating additional options with our purchase. We even purchased additional warranties that we may not have previously considered given Tim's guidance. Overall we are very pleased with our Subaru sales experience (and our new Forester) and wouldn't hesitate to recommend them to family and friends. More

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Exceptional experience This entire dealership goes above and beyond excellent service every time I have dealt with them. The entire team goes out of their way to assist you This entire dealership goes above and beyond excellent service every time I have dealt with them. The entire team goes out of their way to assist you every time. More

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First service of my new ride: 2013 OUTBACK Scheduled the service when I purchased my 2013 Outback with the premium upgrade. Arrived at Tucson Subaru and was greeted and ushered in to the Ser Scheduled the service when I purchased my 2013 Outback with the premium upgrade. Arrived at Tucson Subaru and was greeted and ushered in to the Service Department. After a brief wait due to clients being attended to, Jesse inquired into what service was to be performed today. Jesse explained to me what service had been done on my new vehicle prior to being made ready for sale. Kristen was introduced to me and further assisted me in the proper maintenance to be performed and the checks that would be made per my request/inquiry. I was then assisted by Christine for the loaner vehicle. Christine explained all of my responsibilities and pointed out some minor flaws on the exterior of the Legacy 2016, NICE vehicle! Jesse, Kristen and Christine made my first experience a pleasant one. I feel all of my concerns and needs of my vehicle were addressed. I was assisted by a gentleman, please forgive me for not remembering your name, in ordering a dash mat for the Outback. A nice reason to recommend both sales and service at Tucson Subaru More

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Professional and thorough The manager of the Service Department, Greg Stewart, personally addressed my concerns with my vehicle, and made sure his most appropriately experience The manager of the Service Department, Greg Stewart, personally addressed my concerns with my vehicle, and made sure his most appropriately experienced mechanic performed the work on my truck More

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Curtis Mchenery excelent help for disabled person I have multiple sclerosis and extreme brain fog when tired or stressed. On the day I bought my car I was buying too many add-ons at the end of the d I have multiple sclerosis and extreme brain fog when tired or stressed. On the day I bought my car I was buying too many add-ons at the end of the day. After I had a good nights sleep I wanted to reconsider and Curtis fixed things to my delight through some creative applications. I was very satisfied. I no longer anticipated I had made a too reckless decision in buying a new car. Thanks Curt! I don't feel so disabled if people acccept the fact I do goof sometimes. More

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Great Car Buying Experience Tucson Subaru consistently provides friendly and easy car buying experience. They are also number 1 in customer service. The service department is top Tucson Subaru consistently provides friendly and easy car buying experience. They are also number 1 in customer service. The service department is top notch. In fact I was so impressed with the service department that I traded my Nissan Frontier in for a Subaru Forester so that I wouldn't have to deal with a another dealer's nefarious service department. More

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