Jesse Guadarrama

The tvs in the waiting area are usually too loud. Especially front right near receptionist. Waiting area is also too cold, I always wear a jacket or hoodie. Free water & tea is much appreciated. I li Especially front right near receptionist. Waiting area is also too cold, I always wear a jacket or hoodie. Free water & tea is much appreciated. I like that you now pay your service person instead of going back by the parts dept. Service is fairly quick, prices are getting to be beyond the normal persons pay. Service provider was very helpful, courteous and professional. Thanks More

by BENJASON963 Verified Customer Verified Customer

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Went for an oil change appt and possibly brakes. There were two oil leaks that the tech found doing the inspection. Jesse came back to me and explained the situation and said that he did some rese There were two oil leaks that the tech found doing the inspection. Jesse came back to me and explained the situation and said that he did some research and both leaks were covered under my Toyota factory extended warranty with an included rental! Holy buckets! That never happens! Only needed front brakes also. Got my truck back after a few days and only had to pay for oil and brakes. Awesome service and communication from Jesse and timely repairs from the techs. Thanks Findlay! More

by Brian T Verified Customer Verified Customer

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Wonderful customer service. He kept us advised as to what was going on. All of our needs were addressed. He kept us advised as to what was going on. All of our needs were addressed. More

by ASELVK Verified Customer Verified Customer

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Great Service! He very helpful on my repairs. And letting me know what’s going on with my car He very helpful on my repairs. And letting me know what’s going on with my car More

by SGROSS6158 Verified Customer Verified Customer

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Jesse and his crew found maintenance items that hadn't been done in the 18 years I've owned the car by my previous dealership. It makes me feel safer driving it knowing that everything has been taken care been done in the 18 years I've owned the car by my previous dealership. It makes me feel safer driving it knowing that everything has been taken care of. Thanks Jesse! More

by S_BAKKEN Verified Customer Verified Customer

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Great customer service, took care of vehicles service and repairs In A timely manner. Explained what had to be replaced and the warranty covered all repairs. repairs In A timely manner. Explained what had to be replaced and the warranty covered all repairs. More

by OAHUGROWN24 Verified Customer Verified Customer

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Did the diagnosis for $557 that’s too much I’m not happy with that whatever you go it’s way cheaper than that. I pull the car. I didn’t even fix it with Toyota. I’m not happy sorry. with that whatever you go it’s way cheaper than that. I pull the car. I didn’t even fix it with Toyota. I’m not happy sorry. More

by Lorens Verified Customer Verified Customer

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They were on time and efficient getting my first oil change and checkup done for our new car. Loving our Honda Pilot! change and checkup done for our new car. Loving our Honda Pilot! More

by KITANDDEBBIE Verified Customer Verified Customer

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Thank you so much for quickly inspecting and diagnosing my car and most importantly for identifying its issue and damaged one component and not asking me to replace the whole costly assembly. This shows th my car and most importantly for identifying its issue and damaged one component and not asking me to replace the whole costly assembly. This shows the level of professionalism and integrity in dealing with customers. Thank you so much! More

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Jesse Guadarrama did a great job explaining what our car needed. The service tech found a couple more issues and got them fixed in a timely manner. needed. The service tech found a couple more issues and got them fixed in a timely manner. More

by BILLJOCE Verified Customer Verified Customer

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