Jesse Guadarrama

Professional, clean, friendly and excellent service! I even saw an employee straightening chairs and when I complimented him he directed me to the complimentary coffee and water both of which made my wa I even saw an employee straightening chairs and when I complimented him he directed me to the complimentary coffee and water both of which made my wait for service even More pleasant More

by CECE3 Verified Customer Verified Customer

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Jesse made my experience a great one, he listened to my concerns and addressed everything! I am a very happy customer. concerns and addressed everything! I am a very happy customer. More

by cmamoffitt Verified Customer Verified Customer

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Great service…awesome service writer and Supervisor Brian Short. Would definitely go back again in any issue we will in the future. Short. Would definitely go back again in any issue we will in the future. More

by WDSMITH7 Verified Customer Verified Customer

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Unfortunately because of an accident a house explosion, I’m not able to work on my vehicles anymore which I miss doing. The process to find professional, honest and trustworthy people to service my car an I’m not able to work on my vehicles anymore which I miss doing. The process to find professional, honest and trustworthy people to service my car and feel the job will be done efficiently. Findlay Toyota can’t Thank You enough for providing me peace of mind. Sincerely Mr. Segura More

by PEACEFULLWARRIOR7777777 Verified Customer Verified Customer

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The tvs in the waiting area are usually too loud. Especially front right near receptionist. Waiting area is also too cold, I always wear a jacket or hoodie. Free water & tea is much appreciated. I li Especially front right near receptionist. Waiting area is also too cold, I always wear a jacket or hoodie. Free water & tea is much appreciated. I like that you now pay your service person instead of going back by the parts dept. Service is fairly quick, prices are getting to be beyond the normal persons pay. Service provider was very helpful, courteous and professional. Thanks More

by BENJASON963 Verified Customer Verified Customer

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Went for an oil change appt and possibly brakes. There were two oil leaks that the tech found doing the inspection. Jesse came back to me and explained the situation and said that he did some rese There were two oil leaks that the tech found doing the inspection. Jesse came back to me and explained the situation and said that he did some research and both leaks were covered under my Toyota factory extended warranty with an included rental! Holy buckets! That never happens! Only needed front brakes also. Got my truck back after a few days and only had to pay for oil and brakes. Awesome service and communication from Jesse and timely repairs from the techs. Thanks Findlay! More

by Brian T Verified Customer Verified Customer

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Wonderful customer service. He kept us advised as to what was going on. All of our needs were addressed. He kept us advised as to what was going on. All of our needs were addressed. More

by ASELVK Verified Customer Verified Customer

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Great Service! He very helpful on my repairs. And letting me know what’s going on with my car He very helpful on my repairs. And letting me know what’s going on with my car More

by SGROSS6158 Verified Customer Verified Customer

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Jesse and his crew found maintenance items that hadn't been done in the 18 years I've owned the car by my previous dealership. It makes me feel safer driving it knowing that everything has been taken care been done in the 18 years I've owned the car by my previous dealership. It makes me feel safer driving it knowing that everything has been taken care of. Thanks Jesse! More

by S_BAKKEN Verified Customer Verified Customer

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Great customer service, took care of vehicles service and repairs In A timely manner. Explained what had to be replaced and the warranty covered all repairs. repairs In A timely manner. Explained what had to be replaced and the warranty covered all repairs. More

by OAHUGROWN24 Verified Customer Verified Customer

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