Jesse Gutierrez | Page 25

No one called me back Took for ever to get a quote. and the qutoe never did explain why we needed a new engine and after going to the dealer ship asking a lot of question w Took for ever to get a quote. and the qutoe never did explain why we needed a new engine and after going to the dealer ship asking a lot of question we removed the vehicle from the dealer ship and took it to another repair shop to get a real quote on the engine repair. More

by Scott.Nesary Verified Customer Verified Customer

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Excellent customer service! Since purchasing my Ford F1 50 pick up I have visited the service center three separate times. Two for oil changes and once for a tire replacement. On Since purchasing my Ford F1 50 pick up I have visited the service center three separate times. Two for oil changes and once for a tire replacement. On of these three occasions I have witnessed Jesse Gutierrez providing stellar customer service to all of your customers. On my most recent visit I stopped by to schedule my 10,000 mile service. It was about an hour before closing time and Jesse told me if I didn’t mind waiting he would get me in and get it taken care of tonight. I agreed and sat down in the lobby with several other customers who are waiting for their vehicles. 10 to 15 minutes later a gentleman came in and said that he an appointment to get a key relplaced. It was obvious that someone had not put him into the system as Jesse asked him a series of questions. Not finding any information Jesse inform the customer that he had to run across to the other building because the people who made the keys were getting ready to leave and he wanted to catch one before they departed. Well he was gone a couple more customers came in, as did the man with the key along with his wife and seven children none of them appeared to be more than five or six years old. At one point Jesse ran back across the lot and came in the door to get more information from the gentleman with the key. Check knowledged the two new customers and let them know he would be right back and will get them taken care of. When he returned he promptly and Curtis later care of the new customers and got them situated. He then transferred to those of us who were already there and got each of us taken care of in order without ever missing a beat. During this entire time his smile never waned and his level of professionalism never diminished. This young man exemplifies customer service in that he never made excuses, he never let anyone feel like they were less important can you solve everyone’s problems quickly and efficiently. As a businessman and manager he is the kind of person who I would want working for me. Well done Corwin Ford ! You have a winner! More

by krutledge Verified Customer Verified Customer

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Quick lube, excellent service. Waiting time short and the crew took very good care of my pickup. All of the service/warranty requirements were taken care of. Great work. Waiting time short and the crew took very good care of my pickup. All of the service/warranty requirements were taken care of. Great work. More

by RANDY1234 Verified Customer Verified Customer

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Always Great Service I brought in a Jeep to finally have a tune-up performed. Not only was the tune-up done in an incredibly efficient amount of time, but it came out to c I brought in a Jeep to finally have a tune-up performed. Not only was the tune-up done in an incredibly efficient amount of time, but it came out to cost less than expected. Thank you Corwin Ford for always making the experience better than anywhere else. More

by JeepFix Verified Customer Verified Customer

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Installed new Snug top Canopy The guys fit me into their full schedule so I could leave town. I have had no problems and had great service! I recommend this dealership. The guys fit me into their full schedule so I could leave town. I have had no problems and had great service! I recommend this dealership. More

by Ljcoug Verified Customer Verified Customer

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Quick and Easy 60k check up for my vehicle was easy to schedule. Team offered excellent cost and time saving solutions for me! Ability to break up expensive services 60k check up for my vehicle was easy to schedule. Team offered excellent cost and time saving solutions for me! Ability to break up expensive services and prioritize based on their diagnostics at oil change was sweet! More

by ARAFFETTO Verified Customer Verified Customer

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Getting a new tire Needed a new tire, Corwin ordered one for me. Put the new tire on but I believe they used an air wrench not a torque wrench. I was in a hurry so didn Needed a new tire, Corwin ordered one for me. Put the new tire on but I believe they used an air wrench not a torque wrench. I was in a hurry so didn't question their procedure More

by NANCYANDCAPTAIN Verified Customer Verified Customer

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Happy with my purchase! I shopped online and saw a beautiful preowned F150 pickup truck. Ian called me back immediately and set up an appointment to see it. He did a great I shopped online and saw a beautiful preowned F150 pickup truck. Ian called me back immediately and set up an appointment to see it. He did a great job of getting me that truck that other people were eyeing as well. I had a very good experience. I am purchasing a Snug top canopy from them as well. A noticeable difference with Corwin Ford is their selection of great preowned pickup trucks in a variety of trims and price points. If you are looking for a preowned vehicle from a place that treats you like it's a new truck you are buying, go to Corwin. More

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service was very fast service and good. felt like they care who you were and wanted to give us good service. will always come back for service. was very fast service and good. felt like they care who you were and wanted to give us good service. will always come back for service. More

by DLEVERHAM Verified Customer Verified Customer

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Easy to make a deal Although we met a lot of different people at Corwin, Matt Frankenfield our salesman not only listened but was proactive in helping get want we neede Although we met a lot of different people at Corwin, Matt Frankenfield our salesman not only listened but was proactive in helping get want we needed. More

by SHERRY11GROSS Verified Customer Verified Customer

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