Jesse Hallock | Page 4

Professional , knowledgeable and friendly staff. Very Clean and modern facilities. Comfortable waiting area. Highly recommend Key Ford. Very Clean and modern facilities. Comfortable waiting area. Highly recommend Key Ford. More

by gpajor8127 Verified Customer Verified Customer

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Very personable and were able to meet our needs expediting the process. Would highly recommend. expediting the process. Would highly recommend. More

by Adamtwilliams1986 Verified Customer Verified Customer

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Went the extra mile to get me the truck I wanted. Very impressed with thr service. Very impressed with thr service. More

by frankpbm Verified Customer Verified Customer

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Very great people , they will do all they can to help you get the car you want . get the car you want . More

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Not pleased with service I received ! My car was still under warranty and you didn’t fix it correctly it continued to get worse , until warranty went bad then you decided to tell me what My car was still under warranty and you didn’t fix it correctly it continued to get worse , until warranty went bad then you decided to tell me what was wrong and that it would be close to 7000 . I was working with a manager two different times which both were fired and I got left with nothing but payments in a car that had severe issues and a repair bill that wasn’t my responsibility. You are unorganized, unprofessional and you do not back up your warranties . Big disappointment my family who had purchased cars from you all will never purchase from you again , also many complaints from other people ! Good luck ! More

by Djevixu Verified Customer Verified Customer

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Very helpful, great customer service Jessie and the crew are awesome. Clean, comfortable will definitely return are awesome. Clean, comfortable will definitely return More

by lindat0414 Verified Customer Verified Customer

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Jesse called and made threats about what he thought was an unpaid bill when in fact it had been paid directly. If he had actually looked into it and did a little research, he would see the bill was in fact an unpaid bill when in fact it had been paid directly. If he had actually looked into it and did a little research, he would see the bill was in fact paid to the outside contractor and there was no need to threaten criminal action. I will never recommend key to anyone. More

by Pissed off Verified Customer Verified Customer

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Waited 30 days for my appointment, given the wrong date for the appointment. Told my bill was running about $900 so far because it had to go through a check list .Waited 8 days supposedly for the part to c for the appointment. Told my bill was running about $900 so far because it had to go through a check list .Waited 8 days supposedly for the part to come in. When I called to find out what was going on again as no one had called me , I was told they would call me back to let me know why my part had not come yet, waited, no call. Went over to find out but no one works in service on the weekends. When I called them again on Monday I was told it was being worked on and should be ready to pick up that afternoon. I asked how much the bill was it was $1937.01! For an air conditioning hose and fan clutch. $1200.00 in labor??!When I questioned the bill I was told he was new and didnt know why. Never bringing anything there again, never buying anything there again. Horrible service. Not even a would you like to speak to our manager. Nothing. More

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Jesse and Tracy were both helpful in getting a new battery installed instead of carrying out my scheduled appointment. A nice waiting room is available for customer use. battery installed instead of carrying out my scheduled appointment. A nice waiting room is available for customer use. More

by ASAMARAS Verified Customer Verified Customer

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Great friendly and professional service. Work done in a timely manner, all personnel were very helpful. Clean modern facilities. Work done in a timely manner, all personnel were very helpful. Clean modern facilities. More

by gpajor8127 Verified Customer Verified Customer

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