Jesse Patrick

Holm Buick GMC responded

Thank you, bennauto, for the exceptional 5-star review! We are delighted to hear that you always receive excellent service and fair dealings when you trade. Consistent quality and Trust are central to our values. We also appreciate your kind words about our customer lounge, noting that it is comfortable, provides Wi-Fi internet, and is well stocked with healthy snacks and refreshments. We strive to make your waiting experience as pleasant and productive as possible! Your perfect scores across all service categories and your recognition of the team—especially Ross Taplin for welcoming you, Jamie Hughes, Lucas Luchsinger, Tim Holm, Derek Duncan, Jamie Disney, Jesse Patrick, Clark Fritz, and Josh Sare—are sincerely appreciated. Sincerely, the Holm Automotive Team of Salina.

Holm Buick GMC responded

Thank you, Missy, for the excellent 5-star review! We are thrilled to hear that working with Ross and the Team at Holm's was a great and easy process! Making your experience simple and enjoyable is a top priority in our commitment to Customer Care. We appreciate your business! Sincerely, the Holm Automotive Team of Salina.

Holm Buick GMC responded

Thank you, doeringrhonda, for the excellent 5-star review! We are delighted to hear that Mandi was your salesperson and that your experience was very pleasant. We appreciate you letting us know that Mandi provided you with great service. We will review our systems regarding the mention of "Jesse" to ensure all credit is accurately given to the correct salesperson. Most importantly, we are thrilled that you will go to Holm's again. We value your business and look forward to serving you in the future! Sincerely, the Holm Automotive Team of Salina.

Holm Buick GMC responded

We're thrilled to hear that your son's recent purchase of a Buick Envista was a positive overall experience! It's fantastic that Jason Gipson was knowledgeable, patient, and understanding of his needs. We truly appreciate your recommendation of our dealership and Jason to anyone seeking a reliable and honest car purchase experience. Building trust and providing exceptional customer care are at the heart of what we do. We're also glad Jesse Patrick and Jaron Bell were part of his experience. Sincerely, The Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you for your wonderful feedback! We are so pleased to hear that you were very happy with your total experience with the Holm's team. It's fantastic to know that Mandi was very helpful and not high pressure – that's exactly the kind of environment we strive to create. We're also delighted that you had the opportunity to meet Ross, one of the owners, and that your connection as fellow Goodland, Kansas residents made your experience even more special. We appreciate you choosing Holm Automotive in Salina! Sincerely, the Holm Automotive Team of Salina.

Holm Buick GMC responded

Thank you for your positive feedback! We're pleased to hear that you experienced friendly service and that our team worked with you to get what you wanted. We strive to make the car-buying process as smooth and satisfactory as possible for our customers. Jesse Patrick, Nick Schissler, Isaiah Reed, and Jaron Bell, along with our entire sales team, are dedicated to providing excellent customer care. We appreciate your recommendation of Holm Automotive. Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you for your feedback! We're glad to hear that even with an initial misunderstanding, our team handled the situation professionally and resolved it quickly. We understand that sometimes things can get confusing, and we appreciate your patience as we worked to get everything sorted out. It's gr eat to hear that Jesse Patrick and Mandi Sims were able to provide you with a smooth and positive experience after the initial mix-up. We strive to maintain a professional and helpful environment, and we're pleased that we were able to turn your experience into a positive one. Our ability to handle confusion professionally reflects our commitment to Customer Care and our dedication to providing a positive experience. Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Greetings Tom, Thank you for your 5-star review! We're delighted we could quickly address your tire issue and alignment needs, especially with your urgent trip to KC. We understand the importance of timely service and are glad Derek Duncan and Jesse Patrick were able to get you back on the road safely. We appreciate your recognition of our service, workmanship, speed, and communication. Sincerely, the Holm Automotive Team of Salina.

Holm Buick GMC responded

Thank you for your fantastic feedback! We're thrilled to hear that you had the best truck-buying experience ever with us. We're glad we could take care of all your needs and simplify the process for you. We strive to make car buying easy and enjoyable for our customers. Sincerely, the Holm Automotive Team of Salina.

Holm Buick GMC responded

Thank you for your feedback! We're glad you found our team informative and appreciated the pleasant atmosphere at our dealership. We strive to create a welcoming environment where everyone feels comfortable and informed. Sincerely, the Holm Automotive Team of Salina.