Victor Fitzgerald

We recently purchased another vehicle from AutoMax, and once again, we had an excellent experience. This is approximately the fifth vehicle our family has purchased from AutoMax over the years, and the con once again, we had an excellent experience. This is approximately the fifth vehicle our family has purchased from AutoMax over the years, and the consistent level of service is a major reason we continue to return. Matt and Ernesto were both professional, knowledgeable, and extremely helpful throughout the entire purchasing process. They communicated clearly, answered our questions, and made sure we felt comfortable and informed every step of the way. The entire experience was smooth and straightforward, without unnecessary pressure. I am extremely happy with my new vehicle and very appreciative of the service we received. Purchasing multiple vehicles from the same dealership speaks for itself, and AutoMax has continued to earn our business and trust. Thank you to Matt, Ernesto, and the entire AutoMax team for another positive experience. I would confidently recommend AutoMax to anyone looking for a dealership that values its customers and provides excellent service. More

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We were so stressed about having to buy a new car but we couldn’t say enough wonderful things about our experience at AutoMax. We had never purchased a car from them before but will likely keep purchasing o couldn’t say enough wonderful things about our experience at AutoMax. We had never purchased a car from them before but will likely keep purchasing our cars from them in the future. Victor Fitzgerald was our sales representative and I would say he deserves a 10 review out of 10. He was very knowledgeable about all the cars we looked at and helped use along the process until we selected the car we purchased. There was never any pressure and he worked to finalize our deal. Scott Dippolito our sales manager worked very hard to get us to the price we had budgeted to spend. It was also a vey pleasant experience and couldn’t say enough on how a good experience we had with Scott. Once we agreed on the car and the price we met with Matt Gianikas the finance manager who walked us through all the financial paperwork. Matt made the process seamless and explained everything we were signing. We couldn’t be more pleased with the process we experienced at AutoMax in purchasing our 2023 KIA Sportage. More

by HILLER_E Verified Customer Verified Customer

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You can purchase a car anyplace; But after purchase we felt good about the whole experience! Everything handled in a transparent manor, prices posted, and could not purchase the car after I said yes, un felt good about the whole experience! Everything handled in a transparent manor, prices posted, and could not purchase the car after I said yes, until we took a test drive. Then Victor delivered the car along with all the features! More

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From start to end the staff went above and beyond! Victor was a great sales man, never pushy ! I told Victor my preference of what I was looking for and my budget. Victor was very knowledgeable on Victor was a great sales man, never pushy ! I told Victor my preference of what I was looking for and my budget. Victor was very knowledgeable on all vehicles and was able to answer any questions we had. Matt with finance was great and worked hard to help with budget concerns and made the financing part less stressful. Leah with customer service was very sweet when reaching out to check how I was enjoying my new car and answered questions that I had . The staff were all amazing. Would definitely recommend this dealer ! More

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Sales Rep. Victor Fitzgerald***** went above and beyond during the entire process. Mr. Fitzgerald was very professional and knowledgeable throughout the entire Victor Fitzgerald***** went above and beyond during the entire process. Mr. Fitzgerald was very professional and knowledgeable throughout the entire process providing a ( detailed description of vehicles, advantages, and what would accommodate my family). The dealership is very clean and ready to be shown ( Vehicle Description and pricing is on every car *****).the whole process was completely hassle free. Finance Rep. Jessie very professional, kind, and knowledgeable ***** He made sure to thoroughly explain ALL PROS and CONS. I have purchased 5 vehicles over time and never had a Finance Rep as sharp as Jessie. What really stood out was the follow up even after the sale of the car Leah L. reached out to make sure everything was to our satisfaction says a lot about the dealership’s integrity and customer service. I wish I would have known about them sooner. Our Family will definitely be returnin More

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Second time getting a car from AutoMax Ocala & per usual, they were super helpful through the entire process! Worked with both Victor F. & Haley S. to make sure I was fully satisfied & got exactly what I was they were super helpful through the entire process! Worked with both Victor F. & Haley S. to make sure I was fully satisfied & got exactly what I was looking for. Thank you both! More

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Victor was able to find us the vehicle we were looking for on the 1st try. After little haggling on the trade, got us to the amount we were willing to spend. Exceptional experience! for on the 1st try. After little haggling on the trade, got us to the amount we were willing to spend. Exceptional experience! More

by RC.ITZ Verified Customer Verified Customer

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too much of a hassle to try to go get the keys to look at more than one or two cars more than one or two cars More

by JHMCDANIELS22 Verified Customer Verified Customer

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During my visit, I found that all vehicles on the lot were locked, which made it difficult to freely browse. The sales associates also seemed impatient or frustrated when I wanted to look at more than tw were locked, which made it difficult to freely browse. The sales associates also seemed impatient or frustrated when I wanted to look at more than two vehicles. Purchasing a car is a significant investment, and I expect the opportunity to thoroughly explore my options before making a decision. After I selected a vehicle, I was disappointed to find it needed over $1,400 in brake repairs shortly after the purchase. Additionally, the vehicle detailing was subpar and did not reflect the quality I expected from a dealership. On top of that, I had already secured pre-approval through my own financing, yet the finance department still submitted my application to lenders I explicitly asked them not to use. This was frustrating and completely disregarded my instructions. Overall, I was not pleased with the experience due to the rushed and pressured atmosphere, disregard for my financing preferences, and post-sale mechanical and cosmetic issues. More

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Our sales rep. Arthur was wonderful! He was patient caring and easy to work with. I love my new car! I recommend Auto Nation Arthur was wonderful! He was patient caring and easy to work with. I love my new car! I recommend Auto Nation More

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