Jessica Aguilar
Jessica Aguilar at Bell Honda

Jessica Aguilar

Internet Manager

Bell Honda

701 W. Bell Rd.
Phoenix, AZ 85023

Contact Me
4.2
38 Reviews

My name is Jessica and I am here to serve you and your family at the highest level. I dedicate my process for all consumers to have the best quality buying experience you deserve !

Dealership Experience

1 yr, 1 mo

Industry Experience

9 yrs, 5 mos

4.2

38 Reviews

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38 Reviews of Jessica Aguilar

May 26, 2025

Dealership Rating
Employee Rating

Friendly, knowledgeable. Courteous, helpful. The people working their seem to like their jobs. That makes it a comfortable place to wait, while they complete the service More

by jvanderwerff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 22, 2025

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Employee Rating

The sales experience was fine, but in the “waiting area” for finance was horrible. It was late at night (almost closing time) but we waited over an hour only to be told the good news is they could do the de More

by ROBERTHANKS00
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Javier Lopez

May 27, 2025

Bell Honda responded

We understand how frustrating it can be to wait without updates, especially late in the day. While sometimes the details in a deal take longer than expected, clear communication should never be part of the wait. If you want to talk more about this, please don’t hesitate to reach out to Walid Doumit, our General Sales Manager, at WDoumit@gmail.com.

May 18, 2025

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Good services. The attendant was informative and answered all of my questions. No issues noted. More

by Dr. Rosebud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2025

Bell Honda responded

Thanks! We're thrilled to hear you had a great experience and found our team helpful. Your satisfaction is our priority, and we appreciate your positive feedback!

May 15, 2025

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Everyone is very friendly each time I’ve been here! Great choice to purchase a car. More

by KAYLACARDONA91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 16, 2025

Bell Honda responded

Thank you for the great review! We're so glad to hear that you've had a friendly experience every time you've visited. We appreciate your feedback and are happy you chose us for your car purchase!

May 03, 2025

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Employee Rating

I dealt with amber Cuellar she was the best I will recommend her to my friends and family More

by JEANNINE.HICKS01
Recommend Dealer
Yes

Other Employees Tagged: Jessica Aguilar

May 05, 2025

Bell Honda responded

Thanks, Jeannine! We're thrilled to hear about your positive experience with Amber. Recommendations mean the world to us, and we appreciate you sharing the love with your friends and family!

May 02, 2025

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What should have been an exciting day turned into a complete disaster due to poor customer service and unprofessional behavior. I left with cash in hand, in tears, feeling helpless. I was so upset. More

by janedoesmith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
May 02, 2025

Bell Honda responded

We understand that you were looking forward to an exciting day, and we sincerely regret that things didn’t go as planned. It's always our goal to provide a smooth and respectful experience for every customer, and it’s clear we missed the mark in your case. Regarding the situation, we recognize how frustrating it can be to have a deal suddenly change after a lot of planning and preparation. We strive to keep everything transparent and fair, though there are times when things don’t go exactly as expected. As you may know, pricing and availability can sometimes fluctuate, and while we work to keep things clear, it can feel like a huge letdown when the outcome isn’t what was initially promised. We know that paying in cash should have been a simple and straightforward process. As part of our commitment to offering flexibility, we also offer other payment methods, which can sometimes lead to different options in terms of deals or arrangements. We would appreciate the chance to discuss your experience in greater detail and explore how we can make things right for you. Please reach out to Walid Doumit, our General Sales Manager, at WDoumit@gmail.com.

April 28, 2025

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They're very organized, efficient and communicate very well. They give good recommendations and helped answer all my inquiries. More

by Jonathan Lovell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 29, 2025

Bell Honda responded

Thank you for your feedback! We're so glad to hear that our team was organized, efficient, and able to address all your questions. We truly appreciate your trust in us and look forward to assisting you again in the future!

April 27, 2025

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Employee Rating

I made an appointment to have my headlights replaced apparently through your AI receptionist and when I got there three days later, they did not have them in stock nor did they have them ordered. My ser More

by heidiluvswine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Hansmeier

Apr 28, 2025

Bell Honda responded

Heidi, we appreciate your feedback. We're glad to hear the service tech was helpful, but we apologize for the mix-up with your appointment. We're continuously working to improve our AI and overall customer experience. Thank you for bringing this to our attention!

April 24, 2025

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Employee Rating

Ok experience. There is discrepancy with online price point and when in person. Lack of transparency. They did honor the online price, but was a hassle More

by Justinstiller
Recommend Dealer
Yes

Other Employees Tagged: Jessica Aguilar

Apr 25, 2025

Bell Honda responded

Thanks for your feedback. We appreciate your understanding regarding the pricing issue and are glad we could honor the online price. We're working on improving transparency to enhance your experience. Your input is invaluable in helping us grow!

April 04, 2025

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Employee Rating

Human was pleasant and Profesional. However I worked mostly with Voz and he was awesome. Truly an asset to Bell Honda. Proficient, personable, knowledgeable. I would recommend him to More

by J.VANDERWERFF
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jake Mueller, Heman Kue, Mihui Kim , Voz Marderos. 5 stars

Apr 07, 2025

Bell Honda responded

Thanks for the fantastic feedback! We're thrilled to hear you had a great experience with Voz. Our team strives for excellence, and it's wonderful to know that Voz made a positive impact. We appreciate your recommendation and look forward to serving you again!

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