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Jessica Arevalo
Jessica Arevalo at Westside Lexus

Jessica Arevalo

Sales Consultant

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.6
15 Reviews
4.6

15 Reviews

Write a Review

Dealership Experience

2 yrs, 11 mos

15 Reviews of Jessica Arevalo

April 15, 2024

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Employee Rating

This will be the 3 or 4th Lexus that I have purchased from this dealership and they are a pleasure to work with especially our sales person Jessica Arevalo! She was patient and very knowledgeable! More

by christina.hand
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dominic Thornton

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Apr 15, 2024

Westside Lexus responded

We're so pleased to know that you've had multiple positive experiences with us at Westside Lexus, especially with Jessica! We appreciate your continued support and look forward to serving you in the future. Safe travels in your new Lexus!

April 11, 2024

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Employee Rating

I thought Jessica did a great job, very pleasant and on top of everything. No pressure tactics to buy. More

by RLHESS
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Recommend Dealer
Yes
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Apr 11, 2024

Westside Lexus responded

We're glad to know that Jessica provided a pleasant and pressure-free buying experience at Westside Lexus. Thanks for the positive feedback!

April 09, 2024

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Beautiful dealership, comfortable and open with friendly people. Made looking and buying a car a breeze. More

by jw_watson
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ben Stephens

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Apr 09, 2024

Westside Lexus responded

We're delighted to know you had a comfortable and easy car-buying experience at Westside Lexus. Thanks for the kind words about our dealership!

April 04, 2024

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Nice people. Silo system leads to poor customer service. Phone service is terrible, I got hung up on 3 times on one call today. No inter dept. teamwork. More

by BARRYML
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Gary Cohen, Ben Stephens, Rafael Garcia

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Apr 04, 2024

Westside Lexus responded

Barry, I'm sorry to read about your experience with our phone service and the lack of inter-departmental teamwork. We strive for excellent customer service and it seems we fell short during your interaction. Your feedback is valuable in helping us improve and I'd like to do what I can to make things right. I will search for your contact information and be in touch soon. Thank you, Michael Lorch - Fixed Operations Director - mlorch@westsidelexus.com

April 03, 2024

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Great experience finding the right car for us. Plus we got competitive rates for financing our new car. Thanks! More

by PY
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shawn An, JT Teodoro

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Apr 03, 2024

Westside Lexus responded

We're delighted to know you had a great experience finding the right car at Westside Lexus! We always strive to provide competitive financing rates. Thanks for choosing us and enjoy your new ride!

March 06, 2024

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Jessica was always helpful to answer questions and work around our schedule. We thoroughly enjoyed working with her! Great customer engagement! More

by njhochs
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Recommend Dealer
Yes
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Mar 06, 2024

Westside Lexus responded

Thanks for the shout-out! We're glad to know Jessica was able to provide you with such a positive experience at Westside Lexus. Your kind words are greatly appreciated!

February 18, 2024

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Always a great experience dealing with Westside Lexus! Very friendly people. Lexus is a great product. More

by wes17
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joey Broussard, Jay Brown

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Feb 19, 2024

Westside Lexus responded

We're glad to know you've had consistently great experiences with us at Westside Lexus! We agree, Lexus is a fantastic product. Thanks for your support and kind words!

February 16, 2024

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She should be the top person in no time Our first time using her .very good More

by duge60
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Judy Patureau , Tanner was the best

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Feb 18, 2024

Westside Lexus responded

We are glad to hear that you had an excellent experience with our team. Thank you for choosing Westside Lexus!

February 14, 2024

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we are second timers, we loves westside lexus for their commitment and exceptional service. Totally satisfied More

by mayaomaya
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joey Broussard, Rafael Garcia

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Feb 14, 2024

Westside Lexus responded

We're delighted to know you've had a second great experience with us at Westside Lexus! Your satisfaction is our top priority. Thanks for the review and we look forward to serving you again in the future!

February 03, 2024

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Employee Rating

My 4th Lexus vehicle purchase. First at Westside. Entire experience was quick and professional! After waiting 2 months for a RX350h at another dealership Westside had the car I More

by jallen004
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Helpful
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Feb 05, 2024

Westside Lexus responded

We're so glad to have been able to provide you with a quick and professional experience for your 4th Lexus purchase here at Westside Lexus! It's great that we had the RX350h ready for you without any wait. Thanks for choosing us!

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