Jessica Goodale
Jessica Goodale at Southern Acura Newport News

Jessica Goodale | Page 14

Assistant Service Manager

Southern Acura Newport News

12501 Jefferson Ave
Newport News, VA 23602

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4.9
181 Reviews
4.9

181 Reviews

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181 Reviews of Jessica Goodale

November 18, 2025

Dealership Rating
Employee Rating

I am completely satisfied with their professionalism and hospitality. I will continue to take my vehicle to Southern Acura for its services. More

by Tonyh9272
Recommend Dealer
Yes

Other Employees Tagged: Jessica Goodale

Nov 19, 2025

Southern Acura Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

November 14, 2025

Dealership Rating
Employee Rating

Cisco displayed Excellent Customer Service! It was truly a breath of fresh air. I have visited the dealership several times and some of the other Reps were Trash! More

by selenapalmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo, Kevin Rafeek

November 13, 2025

Dealership Rating
Employee Rating

The team was extremely courteous, professional, knowledgeable, understanding, and kind. The service was fast and I like video that showed me a step by step of my vehicle check. I would recommend So More

by missjasminewhite2073
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo, Kevin Rafeek

November 12, 2025

Dealership Rating
Employee Rating

Need to acknowledge when people walk in the front door not stand there and keep talking amongst themselves More

by ANTHONYPORTER59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 12, 2025

Dealership Rating
Employee Rating

She was professional and very helpful, the espresso was lovely and the waiting chairs were comfy. More

by smchelsen
Recommend Dealer
Yes

Other Employees Tagged: Jessica Goodale

November 12, 2025

Dealership Rating
Employee Rating

I always receive quality service at Southern Acura. Everyone is so pleasant who works there. More

by ginabjones256
Recommend Dealer
Yes

Other Employees Tagged: Jessica Goodale

November 11, 2025

Dealership Rating
Employee Rating

Outstanding Customer Service and Staff They care about your satisfaction and work and succeed in providing great customer service More

by rwalkjr1
Recommend Dealer
Yes

Other Employees Tagged: Jessica Goodale

November 09, 2025

Dealership Rating
Employee Rating

The service department displays great customer service! My truck was out of there in a timely fashion. More

by PUDDIN917
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo, Kevin Rafeek , Daryl Hoe

November 09, 2025

Dealership Rating
Employee Rating

The process couldn't have gone smoother. From the moment I made the appointment online to the moment I checked out. Thank you to the professional staff. More

by EHAWKES0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 07, 2025

Dealership Rating
Employee Rating

Southern Acura of Newport News Virginia continues to perform excellent service at their temporary location just up the road. More

by ralphurch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo, Kevin Rafeek

Nov 07, 2025

Southern Acura Newport News responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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