Jessica Goodale
Jessica Goodale at Southern Acura Newport News

Jessica Goodale | Page 21

Assistant Service Manager

Southern Acura Newport News

12501 Jefferson Ave
Newport News, VA 23602

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4.9
208 Reviews
4.9

208 Reviews

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208 Reviews of Jessica Goodale

September 28, 2025

Dealership Rating
Employee Rating

Amazing customer service! Jessica communicated with me through the whole process! technician provided an informative video showing the issue. More

by luckieone99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo, Kevin Rafeek

September 25, 2025

Dealership Rating
Employee Rating

Southern Acura of Newport News is a professional establishment that does outstanding work and takes care of this customers. More

by Melanie Davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo, Kevin Rafeek

September 23, 2025

Dealership Rating
Employee Rating

they fixed a code error problem, and provided timely service. The complementary car wash was very much appreciated. More

by michelleburnett0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo, Kevin Rafeek

September 23, 2025

Dealership Rating
Employee Rating

The service department is fantastic! This is one one of the best dealerships I've dealt with. We will shop here for Acura's in the future because of the sales experience and the servic More

by waynehedrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo, Kevin Rafeek

September 19, 2025

Dealership Rating
Employee Rating

Jessica was amazing. No fault of hers it took the delivery for parts to take forever, 3yrs and 5 months just to bring a air filter. What should have been simple turned More

by ROGERSES1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo, Kevin Rafeek

September 18, 2025

Dealership Rating
Employee Rating

I’ve always had a great experience, I love how the tech sends a video. More

by lorenzotinsley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo, Kevin Rafeek

September 18, 2025

Dealership Rating
Employee Rating

The temporary new location is very clean. I really like the fact that each representative have separate and private space. I love the lobby or the waiting area. The seats are very comfortable More

by lyonsjermaine3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 18, 2025

Dealership Rating
Employee Rating

Thank you dearly Jessica for your patience and also helping me. You are a star!🌟 More

by Jasmine.taylor621
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
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