Jessica Goodale | Page 22
Assistant Service Manager
Southern Acura Newport News
12501 Jefferson Ave
Newport News, VA 23602
222 Reviews
Write a Review222 Reviews of Jessica Goodale
October 01, 2025
They were very personable on my first ever visit for car service. I didn't know what to expect. Jessica and the text communications were perfect! service. I didn't know what to expect. Jessica and the text communications were perfect! More
Other Employees Tagged: Jessica Goodale
October 01, 2025
Kevin, Cisco, Brett, Jessica, and all of the technicians are the best service team ever! are the best service team ever! More
Other Employees Tagged: Brett Whitney, Devin Sheldon, John Price, Cisco Lugo, Kevin Rafeek, Rabih Kassam
September 30, 2025
Great services when you can talk to a person. Polite and knowledgeable. Can’t wait until you move back to your original location Polite and knowledgeable. Can’t wait until you move back to your original location More
Other Employees Tagged: Cisco Lugo
September 28, 2025
Amazing customer service! Jessica communicated with me through the whole process! technician provided an informative video showing the issue. Jessica communicated with me through the whole process! technician provided an informative video showing the issue. More
Other Employees Tagged: Cisco Lugo, Kevin Rafeek
September 25, 2025
Southern Acura of Newport News is a professional establishment that does outstanding work and takes care of this customers. establishment that does outstanding work and takes care of this customers. More
Other Employees Tagged: Cisco Lugo, Kevin Rafeek
September 23, 2025
they fixed a code error problem, and provided timely service. The complementary car wash was very much appreciated. service. The complementary car wash was very much appreciated. More
Other Employees Tagged: Cisco Lugo, Kevin Rafeek
September 23, 2025
The service department is fantastic! This is one one of the best dealerships I've dealt with. We will shop here for Acura's in the future because of the sales experience and the servic This is one one of the best dealerships I've dealt with. We will shop here for Acura's in the future because of the sales experience and the service department More
Other Employees Tagged: Cisco Lugo, Kevin Rafeek
September 19, 2025
Jessica was amazing. No fault of hers it took the delivery for parts to take forever, 3yrs and 5 months just to bring a air filter. What should have been simple turned No fault of hers it took the delivery for parts to take forever, 3yrs and 5 months just to bring a air filter. What should have been simple turned into a 4hr ordeal. I'd just ask for a little more clarity on time. More
Other Employees Tagged: Cisco Lugo, Kevin Rafeek
September 18, 2025
I’ve always had a great experience, I love how the tech sends a video. sends a video. More
Other Employees Tagged: Cisco Lugo, Kevin Rafeek
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